A little background, I'm a Vietnamese guy, my family and I eat at Song Huong and Hai Phong regularly, both are solid restaurants with similar qualities; food is varied and good, service is generally fast and cooking times are fast, prices cheap.
Now and again you need a change, so the whole family including parents, brother and his family went to Lemongrass on Kingsway. The decor is typical, the service friendly, we ordered 5 dishes varying from Com Suon (Rice and Pork cutlet) to Banh Xeo (Vietnamese pancake with seafood inside), beers and a few other drinks.
This was on Friday night and it was quite busy.
The food was excellent, take great home-made style vietnamese food and stick it into a restaurant, i was quite surprised by this. Here's the big "however"...the time it took for us to get our meals are was REALLY long, it took at least 30 mins for the main dishes to trickle in, 45 mins by the time the last person got her dish.
You might think, oh it's just a one-off, i really hope so - my dad went with a friend last week when the restaurant was almost empty and it still took 30 mins.
So just a heads up, give it a try but don't come starving like we did otherwise you won't have a chance to enjoy some above par vietnamese food.