I take a trip to Aoyama Coffee to try Japanese corporate coffee. I wonder if it's better or worse than Starbucks or Waves. I am very disappointed.
The coffee just tastes like any other coffee if not worse. The plain coffee at Aoyama is the same price as specialty coffee at Starbucks and Waves, that makes Aoyama more expensive than Starbucks and Waves. And it just tastes like average coffee, nothing special, not worth the price.
The cafe is divided by two sections - coffee shop and dining area. It looks OK from outside. But the decor of the dining area is not that great looking if you sit inside. It looks like one of those diners except it's brand new. I don't know if it's lighting or carpet that makes it dinner-ish. I do like the seating arrangement because it's roomy enough and not cramped like those cheapskate restaurants (in Vancouver) trying to fit more tables in a small space. So, you do have some space and privacy while you dine in this cafe. To make you feel better, the chairs are comfortable. LOL!
Too bad the products suck. The sandwiches taste like what you can make it at home but you can probably do better.
Their so called Euro-Japanese fusion food (pasta, curry, whatever) is nothing more than home cook food. They are made with common, inexpensive, everyday ingredients. They sell it like $12.99 for pasta and curry. That's just silly. In Los Angeles, there's plenty of Japanese owned/operated restaurants serving this type of food and most customers are poor students and people who want to grab inexpensive bites because we all know how easy it is to make simple pasta and curry.
The service is horrible. The staffers have major attitude. I mean if they want to run a Japanese cafe, they should learn Japanese hospitality first. The staffers look like the job is beneath them. They act like they are very unwilling and they just don't care about customer service. Somebody needs to tell them that they are working in a cafe in Richmond not a hipster club in New York. They need to drop their attitude, wake up and look around - most customers are old couples and tired parents with children. There is nothing hip about this cafe. If you do your job and act professional, you will actually be respected. Acting like you are too cool for your job only makes you look like a low self-esteem clueless idiot.
If the service was any good, it could probably justify the price? maybe for some people??? Since the coffee is not any better than competitors' but more expensive, food is mediocre, and service is bad, the whole experience is kind of uncomfortable, what's the point of being here? It's really not a pleasant experience.
By the way, I hope their manager train their staffers not to stare at customers while they have nothing better to do. It's rude. Customers are not your zoo animals. You don't stare at them and check them out head to toe especially when they just look like average everyday people not someone dressing like drag queen begging for attention. In the States, staffers don't even stare at you if you do look like a drag queen, they just mind their own business and act professional.