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localeaterLangley, B. C. CanadaSince January 24, 20131 Review
Average Rating
1.5 (1.3)
  • Food2 (2)
  • Service1 (1)
  • Value1 (1)
  • Ambiance1 (1)

Reviews

Displaying 1 - 1 of 1 Reviews Found
Tap Restaurant15350 34th Ave, #101, Surrey
In bad taste
Submitted Thursday, January 24, 2013 - 12:24pm [Dine in]

My girlfriend (who is in the restaurant business) and I, went here for lunch. It is an intimately set, upscale restaurant and we experienced service that was exceptional, however... While the lobster bisque and the ceaser salad were very good, when our pasta came we were both dismally disappointed. Our waiter had told us it was a seafood and basil based pasta however when it came, it reminded us of mac and cheese with butter and ketchup. When asked our opinion, we were truthful in saying it wasn't what we expected and though the waiter did everything right, eg. apologize, offer to adjust the bill etc, the cook/owner came to our table . This is where it went downhill. In a manner that was more threatening than complacent, he stated that he understood that we didn't like how he prepared our food. Then he waited for an explanation... If that wasn't condescending enough, after we paid our bill (with my friends' 40% ..guilt tip), we went to the bathroom. At that time, I overheard a conversation between two men from the open kitchen, spoken in a mocking tone and with snide laughter, "Thank-you ladies for your most positive and tactful comments. Now please go and enjoy the rest of your day in the pouring rain." Wow, very surprising behavior from an owner!

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