I tried this restaurant for the first time with my hubby and two children (ages approx. 3 and 5) in tow.
I'll start with ambiance:
Clean, bright, roomy dining area. We sat at a booth, which allowed plenty of room for us. Washrooms (as reported by hubby) were basic, stocked and reasonably clean.
We had two waitstaff, one was better than the other. The male server answered our questions and was pleasant. The female server was pleasant, but very vague (perhaps a language barrier contributed). I had a question about the inclusion of complimentary sides with one of our dishes. She just stared at me like Bambi in the headlights of an oncoming car. I repeated my question and she still looked befuddled. I asked her to bring me the menu again (thinking it would be easier to communicate if I pointed out the original wording on the menu). She still didn't understand me! I just gave up on my inquiry.
The male server, who brought our dishes, cut up the beef rib and put it on the grill for us. I thought this was a nice touch so I didn't have to struggle with cutting up the ribs. I did the rest of the cooking on the grill.
The food was very tasty. We ordered a Combination A (it says it feeds two people). It came with Beef Rib, beef, pork and chicken. It came with 5 complimentary sides (little bowls of condiments such as kimchi and seasoned bean sprouts, etc). We also ordered a shrimp fried rice and a plain Buckwheat noodle order. The meat seemed high quality. The sides were tasty. The fried rice was good (with large shrimps). We were disappointed in the noodles - they were not the texture we expected (like in Yaki Soba in most Japanese restaurants). These were chewy, but wet (not in a soup, but wet) and when eating them it felt like mucous in our throats. Hubby reported that he almost gagged on them because of the texture.
As for value - the meal was not cheap - the Combination A, shrimp fried rice, noodles, three cokes, Kirin and 9 oz of Saki came to $85.55 before tax and tip. However, we didn't mind paying a little more for the better quality food at this restaurant as opposed to other Korean BBQ along Kingsway as the food was tasty and the setting comfortable.
It was funny, at the end, the female server brought four little bowls of watery looking stuff. I asked if these were finger bowls. She just stared at me (I really wished I was just served by the male staff member who had a better grasp of the English language..). I asked if they were to wash hands. She replied, "it's dessert." I said, "oh, you drink it and motioned drinking the cup" and she nodded and left. You have to understand that the little bowls that they were served in looked EXACTLY like finger wash bowls served in some North American and Euro style restaurants. LOL. I drank the dessert soup and it was okay. It might have been better for the server to say, "here is some complimentary dessert, then name the dish, for you to enjoy" rather than just plunk it down. I hope no one makes the mistake of trying to rinse their fingers in it :0
I would return if I was craving Korean BBQ - I will avoid the buckwheat noodles hold onto my menu so I can pull it out if I need to clarify anything with waitstaff later.