Excited to finally try this restaurant, my partner and I were not surprised that the wait for 2 on the patio would be 'about 30min.' Unfortunately the waiting area was full and so we stood around waiting. 45 minutes later, the manager called us and sat us in the restaurant. Before we sat we told him we had requested the patio, "Well, that will be another half hour, do you want to sit here, or not" was his rude response. After we spoke to the host she said that there was a 'miscommunication' between her and the manager.
We then returned to our standing position and waited for a table outside- the inside is far to noisy for a romantic dinner, and besides- sitting next to others on bar stools isn't great.
Whilst we were waiting, I noticed the bartenders/baristers making the coffee/drinks. As I am a server myself I notice these things, and couldn't help but realise that on numerous occassions, hot drinks were being left on the counter for 10 minutes, or more. Someone's espresso and Americano were not even steaming by the time it left the station! The fact that hot drinks were left to go cold, numerous times in the hour that I waited, while the managers/bussers/servers simply walked past is ridiculous! Where I have worked the hot drinks and hot food are priorities to be taken out by whoever- no matter what you're busy with.
We eventually were sat, over an hour later and I must admit that our server was nice, fairly knowledgeable and good at up-selling. We ordered the Pasta-platter and when we were told that it comes with nothing (no measly garlic bread/small greens? anything!) i ordered a salad to go with. The server suggested a more fancier salad, but i said no i just felt like a basic green salad-lettuce, tomato etc... He proceeded to tell me this salad of his is the greatest and so i thought, why not try it! cheese and bread, tomato and grapes. Well, the salad came 10 minutes later- although i had said that i want the salad with the main- only to realize that it was a WARM salad! How could the server fail to mention this important detail? It was tasty although not with my meal or anything I wanted.
I was surprised that we didn't get a bread-basket or anything to snack on since the wait is always so long and we were starving by the time we sat down.
When the main came, it looked absolutely drab. The lasagne was good, very plain. The meat-balls tasted like my mothers meat-loaf, the 'al-dente' penne was raw and the pesto spaggetti was flavour-less.
I commented that it felt as though I had gone over to a friends house for dinner and was eating out of obligation and not because I enjoyed the meal.
In all fairness the chocolate-brownie dessert was delicious, but not what I had gone out for.
I will definitely not be returning here, for 2 people with 2 drinks (another 2 while we waited), one main and dessert (no coffee because I like mine hot!), the bill was close to $100- definitely not worth it.
I presume that the restaurant is getting by on their name and who the owners are, but all in all- no value, mediocre food, bad management, poor organization.