I attended a wedding reception that took place last week at this Kirin restaurant. The decor and ambiance is nice with the high ceilings, but that's about it.
Firstly, the service was extremely poor. At our table, there was 11 seats, 10 adults and 1 for my 3 year old. The reception was suppose to start at 7pm. At about 6:30pm onwards, servers started coming around asking each table if the seats were filled. At our table, 9 adults and my 3 year old was seated = 10 people. Servers kept on asking every 5 minutes if the 10th person (empty seat) would be coming. We honestly didn't know and asked why they were so keen to know. They said that they had to know so that they could get their portions right. That doesn't make sense. What if that person was going to be late?!?! Does the kitchen need to know right away if that person doesn't come or not? If there was going to be only 9 adults, are they only going to dish out 9 portions? Were they going to give a discount to the person that was paying for the wedding since one person didn't show up? How hard is it to make exactly 10 servings??? As it got closer to 7pm, the servers didn't back off so we told them that this person was coming.
When the food came out, the servers presented us the dishes and divided up the portions for us. OMG! For the price of the set menu, the portions were absolutely laughable. The cold platter consisted only of 2 tiny pieces of roast pig skin and a few strands of jellyfish. Small portions seemed to be the theme for the rest of the dishes. By the time we got to the 3rd dish, they didn't divide up the portion for my 3 year old. I asked the server nicely if they can give a portion to him, too. I guess the server sure didn't want to work that day as we glared at me and said, in the following exact words, "this menu is for 10 people. TEN people... There are 10 portions already divided up. This is not for 11 people... this is only for TEN people." OMFG!!! Chill... I was just asking a question. The server did not have to bark at me. At other wedding receptions I've been to at other restaurants, the servers would divide up the portions based on the # of people sitting at the table. Normally, it is for 10 people but if there is an extra person or a small child, they would usually give that person food, too. It's just that they would divide the dish into 11 ways instead of 10.
The only saving grace was the dessert. It was sweet peanut soup, coconut rolls, and deep fried red bean balls. They executed these well.
In addition to the food portions being tiny, the quality of the food was not up to snuff considering it was $1,288 per table. Other people on the table were shaking their heads, as well. For $129 per person, the wedding could have taken place at a nice hotel with high quality ingredients and a lot better service, etc. They definitely could have gotten a lot more if they had gone elsewhere.
If you're thinking of having your wedding here, think again!