Despite all the great reviews on this site, we ate here tonight for only the second time and were very disappointed.
We just had a quick snack so didn't try enough things to say everything is half done, but all three items we ordered were barely decent.
We had an order of nachos to share. The chips were stale tasting and the cheddar cheese shreds were not melted on at least half the chips. Even where the cheese was melted, it was barely so. This made it hard to eat all the olives, tomato chunks, jarred pickled jalapeno slices, red pepper and green onion pieces that kept falling off the chips. The plate was large (great size!) but the whole thing came with less than a 1/4 cup of a very good salsa and the same amount of sour cream.
My companion had a margarita for 5.00 which I will swear had no tequila in it at all. I had two sips from different parts of the slushy drink and nothing. It was like a slushy made from frozen limeade. He finished it but wasn't pleased.
I had a slice of their caramel pecan flan. It tasted like a slice of pecan pie from a grocery store bakery. It was hard and solid and cold with carmel sauce drizzled over the top before it was chilled. The flan layer was like a 1/2 inch of caramel fudge and that was topped with a sweet caramel pecan layer. It did not appear anything like the flans I've had in other Mexican restaurants or the ones I've made at home from Mexican recipes. Kudos for pretty presentation though - it came with a pomegranate reduction drizzled on the plate but that was spoiled by the 3 dabs of cheap (the kind that tastes vaguely of coconut oil) spray on whipped cream. After three bites I left it on the plate.
Service was friendly and they seemed concerned about my leaving 3/4 of the flan but we were in a real hurry so I didn't address any of the food issues with the staff. My impression was that they would have tried to help but we just didn't have time, and were under some stress so didn't really want to discuss our disappointment. Perhaps if we had told them they would have repaired everything. Except the flan....I don't see what could have been done about that.
In short, we wont be back soon. I'm intrigued by the other raves the place got, though. And there were a number of other diners who all seemed happy so maybe we just were unlucky in our choices.