My family have visited this places since it was opened, since my mom has always loved to come here for Seafood Nabeyagi Udon, since we all know the sushi is just mediocre quality, not to mention watching the moisure in those plate on the food belt. On a Sunday lunch, my mom had the craving for her udon again, so we went Taisho once more. It wasn't a busy day, no line up, not fully seated yet as well. Everything is "ok" as they always were, not very attentive, took our order, brought the food to the table, and left us all along.
My mom dislike shellfish, so the clams are always given to me or my dad. The problem smack right into me and my dad mouth when we were eating the clams from the seafood Nabeyagi udon, it's full of "SAND"!!!!!! Not one, or two, all three of the clams had mouthful of SAND!! It just totally turned down my appetite of the day, and wondering what are the cook doing (isn't it basic knowledge to put clams in salted water so they would actually spit out sands). And the sledge hammer wack in our face when we called the manager, and he dared to give useless excuse "we can't guarantee every clam is without sand, since we bought them in"!!!! And refuse to do anything about it. I pretty much argued with him, yet he doesn't seem to care beside adjust the bill by like $5. I also called him over once more to removed the 15% Gratitude they dare to put on my bill, and I gladly left the place wihtout any tip, and convinced my mom never return again.
P.S. I'm working in the restaurant field as well, and everything goes out of the kitchen to the customer has to be cleaned, cooked, edible. It's NOT acceptable when the clam has sand in them at all.