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kubakitsilano, vancouverSince July 7, 20093 Reviews
Average Rating
2.5 (2.7)
  • Food3 (3)
  • Service2 (2)
  • Value3 (3)
  • Ambiance2.5 (2.7)

Reviews

Displaying 1 - 3 of 3 Reviews Found
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Slickety Jim's Chat n' Chew2513 Main St., Vancouver
Great Brunch, So-so service
Submitted Wednesday, July 8, 2009 - 3:15pm [Dine in]

I'll admit that I'm a regular here. Brunch is my favourite meal, and their bennies are fabulous. The decor is also kooky and charming. However, like most people in this forum I'll have to agree: their service can be very, very slow. And yes, sometimes getting a coffee, or placing your order can be testing on your patience. Being in the food industry myself, I have absolutely no idea why there is only one main server, and the owner lady (who it seems takes only orders for her own section, or who doesn't take orders at all but will refill coffees). If you are dining here, make sure you have lots of time!

After all these years, you'd think that they'd hire an extra server for their chaotic weekends!

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Altitudes Bistro at Grouse Mountain Resort6400 Nancy Greene Way, North Vancouver
Poor Food, Poor Service, Nice Clouds though
Submitted Wednesday, July 8, 2009 - 2:55pm [Dine in]

A group of 10 friends and I went to lunch here after doing our annual Grouse Grind. We were disappointed by the poor food and faulty service. Our entire bunch consisted of servers; when we dine out we are usually very patient and understanding. But this experience left us exasperated by the nonexistent service.

There was a myriad of food let-downs: all 4 steaks that were ordered were overcooked, and when one friend asked for it to be properly re-done, he was then served a raw steak. These steaks are not cheap! Appetizers came after our mains etc.

However, the biggest let down was the poor service. We could not flag down our section's server! Every server we approached to give our order (I got out of my seat and went hunting for some help) reiterated the same line, "I'll send your server over." I got this reply 3 times. Our server passed us many a time, but failed to actually stop at our table. The fourth time I approached a server, I asked to speak to the manager. The service and management seemed ineffectual, at a time when only half the section was full.

There was also a problem with the splitting of the bill. Like most restaurants, an automatic service charge of 15% is tacked on to all groups bigger than 6. However, if the food and service is as above described, it is the customer's right to question or challenge this practice. Remember T.I.P.S. stand for : To Insure Proper Service.

If you are planning to celebrate completing the Grouse Grind, I strongly recommend that you leave the mountain, before dining. Otherwise, you may encounter similar problems.

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Au Petit Cafe4851 Main Street, Vancouver
Famous Vietnamese Sandwiches
Submitted Tuesday, July 7, 2009 - 4:32pm [Dine in]

I've been a regular here for years! The sandwiches that they serve are wholly authentic and inimitable! All Vietnamese people will attest to their authenticity. It's also cheaper than buying a grosss sub from say, Subway. But it is not only their sandwiches that give them their huge crowds on the weekends, their spring rolls, Hainanese chicken, and yes, pho give customers plenty to order from. Also their family style service, ensures that you are always recognized and smiled at. If you're in a hurry, just call for take out.

And remember since it is a small restaurant (~10 tables) you have to get there early to avoid line ups, and to get your hands on the sandwiches, since they inevitably sell out by ~1:30pm.

FANTASTIC!!!

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