I have eaten here a few times and have always found the waitress incredibly unfriendly and the service slow but because of a convenient location would sometimes go back with friends and with my kids. Never again. Today I was served an udon soup with a huge piece of eggshell in it. Gross. When I pointed this out the waitress said "Oh well, that can happen just put it on the side". She made no offer to replace it and when our party left she and the owner still wanted to charge us for the soup which I did not eat. Not only that we had to ask several times to get water, my friends' orders took ages and did not come at the same time, we never received our tea and we had to go up to the counter to get our bill. Better to go to nearby Kin sushi - they are always friendly and the sushi is just as good. This restaurant is getting by on it's location and treats its customers very badly.