Submitted Wednesday, January 11, 2006 - 8:23pm [Dine in]
The low down. This place is good enough to see the Vancouver canucks eat there, probably because they get good service.
But if you aren't a famous hockey player, I suggest you only go to this resturant when you have more than 3 hours to kill. The majority of the waitresses there are hired for their looks and not for their abilities as a waitress as they have none. They arent worthy of Yaletown sized tips, it goes straight to their heads, where there obviously is ample space.
On many occasion while taking clients to lunch there (their choice) the waitresses simply forgot to put the order in for our salads, where we sat and waited an hour to get one. I also don't appreciate being lied to and being told she had just checked, while I was watching her for about a half hour chatting it up with her other waitress friend while they sat on their thumbs and rotated and starred at some hockey players.
Maybe I am wrong for expecting a little more than a waitress who would probably have to look at her nametag to tell you her name.
This business thrives on location only and needs a serious kick in the pants to up their reputation by hiring GOOD service. This won't be the first where I mention that their help is very poor.
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Submitted Wednesday, January 11, 2006 - 8:11pm [Dine in]
First time and last time visiting Taylor's Crossing Restaurant / Bar. I don't ask for much when it comes to service, but being given dirty looks for not ordering alcohol and having to wait 45 minutes for menus while being the second couple arriving for the big hockey game was very aggrivating. I am one to praise for good service and hardly one to complain when given bad service. This was the worst service I had ever had and thats no exaggeration. When I searched to find a non existant mailing address to write to the Manager of Taylors Crossing, I find myself suprised to see its owned by a chain of restuarants ie. Yaletown Brew Pub where I have also recieved horrible service from waitresses that can't do their jobs and have the "we don't really need your business enough to care much about our job" attitudes. I know one bad seed don't spoil the whole bunch...but as my first impression, I do feel waitresses should at least be friendly, and be encouraging to try to welcome return business. If I owned this place I wouldn't want even one bad seed working there.
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