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I'm compelled to write another review for this place after a recent not-so-great dining experience.
Food quality and prices are still pretty good, but service is HORRIBLE. Our waitress got our order wrong, blamed us when we told her the order was incorrect, then walked off with no apology. We had to ask at least four times to have our tea refilled.
It does not cost any more to have polite, attentive wait staff. This used to be my go-to sushi place in Burnaby, but I have no plans on coming back any time soon.
I've been here a few times now over the past few years and thought I'd submit my two cents after a recent meal.
Food: Not terribly impressive. I had the BBQ pork and wonton noodles the last time I was here. The broth was water, the BBQ overcooked, and the wonton a bit bland. The food is probably suitable for those who aren't familiar with what "real" Chinese food can taste like.
Service: Fast, friendly service.
Value: Reasonably cheap food, but for those prices, you can go elsewhere and get better quality and better tasting food food.
Ambiance: Tiny, clean little joint in Yaletown.
Food: Good selection overall, veggie/vegan friendly. Had a great sandwich, but the French fries were tough and overdone.
Service: Friendly, but on the slow side. After waiting about 20 minutes for a table (which was fine), we waited at least another 15 minutes for menus and our orders to be taken.
Value: $2.50 for drip coffee? Really?
Ambiance: Main Street hipster to the max. Eclectic collection of mugs! There were some temperature control problems when we were there (really cold).
Overall, an okay experience, but probably not a place I will go back to.
Went here for the first time a few nights ago. It's a nice, cozy space. That said, service needs to be kicked up. There were a few friendly faces at the bar, but a number of other staff seemed rather unfriendly, surly and cold. The wine list was overpriced and utterly uninspiring. The menu was pretty run of the mill. Not planning on coming back to this place anytime soon.
Food: Nothing special. I mean, come on, it's pasta. I had the Linguini Putanesca -- way too salty, but it did come with five large prawns. Anton's is way better.
Service: Okay. No complaints.
Value: I have a hard time paying so much for pasta. Portions are smaller than Anton's. Fortunately, I had a 2-for-1 Entertainment Coupon. I would not come back to this place without a coupon.
Ambiance: Cozy little room.
What used to be a pretty decent all-you-can eat sushi place has gone way downhill over the years. The pieces of sashimi are tiny, not very fresh tasting, and orders are never fully received (i.e. order a dozen gyoza or chicken karaage and receive just six pieces of each)
I gave this restaurant one last chance today. FAIL.
Our all-you-can-eat order included numerous rolls. Usually these are among the first dishes served (so they fill you up). The rolls never came, but they showed up on our bill. When we pointed out that we never received this fairly substantial order, the staff person said, "Oh. It probably went to another table". Um, really??? No apology, no offer to take a discount off our bill, no offer to pack it away in take out trays.
I will never be coming back to this restaurant.
Went for dim sum on Friday with a few colleagues. We got there around 12:30pm and the place was packed with mostly Asians (good sign). Fortunately, we were strategically seated near the kitchen, so we had first dibs as the carts rolled by. We ended up order 12 dishes, which added up to $44 including tax (but not tip). Great value. The dumplings (we ordered four types) were HUGE and packed with shrimp. Service was typical -- hasty & loud, but hey, it's a Chinese restaurant, so what do you expect? I'll definitely be adding this place to the lunch circuit.
Stumbled across this cafe on its opening day. Cute little cafeteria-style place with friendly staff. I had a side of tomato fennel soup -- quite tasty, but a bit too salty and they only gave me about half a bowl. I also had the portobello and goat cheese flatbread. Decent price point at $9, but it lacked ooomph and depth. The mushrooms were bland. I'd suggest adding a base of caramelized onions. My friend had the tomato bocconcini flatbread for $8. This one was a winner. Overall, not too bad for Day 1. It looks like they have a killer espresso machine, and I'll be back to give breakfast a chance.
Food: We were seated at the bar so got to see the open kitchen in action. All the dishes looked amazing. When the chef came out from the back kitchen to plate a few dishes, you could see his care & attention to detail. I ordered a few oysters to start, and the mussels & fries (definitely on the salty side, but otherwise delicious), my partner ordered a halibut special. I will definitely be coming back to try other dishes.
Services: Very friendly and attentive
Value: Pretty decent value here
Ambiance: Great vibe, love the bar seating.
Overall, a great restaurant and I'll be coming back.
Drinks: Overpriced. And beer served at a BREW PUB should not be served in glasses smaller than a pint!
Food: Overpriced. Green tea creme brulee came out warm and the top was burnt
Service: Slow & untrained. Host seemed annoyed having to seat a large group. Server came by three times, but didn't bring us water; got our drink orders mixed up, brought food without proper accompanying utensils.
Granted, the patio was great on a hot summer evening, but everything else was just utterly uninspiring.
I was at Oru on a weekend for lunch. Uh oh... only five tables full?
Food: Okay. I had come specifically for the pork belly ramen, which has been pulled off the menu while it's being refined. I opted for spring rolls and bahn mi subs. Both tasty, but pricey.
Service: Everyone was super friendly, though it took us a while to get seated. Waterboy seemed a little nervous.
Value: There are so many fabulous Asian places in town, with great food at a great price point. Unfortunately, not here.
Ambiance: Ordinarily, a place with a great vibe/atmosphere could make up for mediocre value, but I just didn't feel like lingering at this restaurant. Everything was rather... sparse. The place felt fresh and clean, bright and airy, but lacked warmth and depth. Another diner mentioned an "Ikea" feel. That comment actually makes sense.
A solid restaurant with great food, cozy ambiance, and superb value. Portions are generous -- I don't know how they make money at this place!!
Only minor item: service was friendly but a bit on the slow side. That said, sometimes it's nice to laze over a 2.5 hour meal.
Food: Hit & miss. Sometimes the pasta is great, other times, it's overcooked and not well drained, hence watering down the sauce.
Service: No issues here.
Value: People rave about the cheap prices, but it's PASTA. Portions are indeed generous and definitely enough for two meals.
Ambiance: A nice neighbourhood restaurant.
I came here for a birthday party. The space is funky, and we had excellent service from our two servers that evening. Ventilation upstairs needs to be fixed somehow -- it was really warm.
The food was hit and miss. The seared albacore tuna was overdone and the accompanying soba noodles were soggy and unflavourful. The flatbread with dips needs to be re-thought. The bread itself was fine -- quite nice in fact -- but blue cheese, roasted garlic, chutney, and olives as sides do NOT marry well. The shrimp fritters were tasty though, and others in our party were quite happy with the fried rice.
If you visit this place for drinks and some food on the side, I think you'll come out okay. But if dinner is the star for the evening, I'd go elsewhere.
Grub is a little gem!
The daily fresh sheet offers 2 meat options, 2 fish options, and 2 vegetarian options. I ordered short ribs with a luscious bourbon BBQ sauce, and it was absolutely amazing. Portion sizes are extremely generous, the food was excellent quality, and can you say good value at only $17?
The room is small, but cute -- quintessentially East Side / Main Street. The service is casual and friendly. It was definitely worth the 40 minute wait to get in.
I will definitely be returning and would highly recommended this restaurant to others.
I wasn’t sure what to expect, but this restaurant was a disappointment!
Our server forgot to bring our appetizer, my miso-crusted halibut was generous in size but was very mushy (they probably use frozen fish), and others in my party had meals that were only lukewarm. The only saving grace about this place is the nice view of Horseshoe Bay.
I would definitely not recommend this restaurant to others.