Glad that we didn't stay for the dinner... We wouldn't have thought it to be so badly reviewed, but here I am reading about nearly our exact experience, written over and over again...TERRIBLE!!!
We spent the day at beautiful Rocky Point and walked around to the beach across from the Boathouse. Had a look back and decided that some poached prawns and cocktail sauce were in order. Upon our arrival, we discovered that it was still Appy Hour and we could order a few Appy's to try at a decent price. Prawns, Halibut bites, and Calamari and yam fries...Great!
Service to start was slow (servers were chatting at the end of the bar). We ordered a couple bevies and some ice water. The drinks came but no water, so I asked Crystal (our server) again.
Food came and we dug in. After one bite our she asked how everything was... we did just get it, so we said good. Flagged down someone to get Crystal back to order more prawns before 6pm. She came and said that it looked like we were looking for her (because I was!! Why not come on over to the table to be sure?! This was 5 mins to 6 and our drinks were empty, and nearly out of water. Didn't see her again for 20 minutes when she came out with our second order of prawns.
During our drink-less wait, we ate through our other appys and discovered that the bottom half of the calamari was a bunch of dark brown crumbles, which to my pallet (had more than my fair share) tasted burnt. I brought it to our servers attention when she dropped off the prawns and she told me that those are the bits and were ok. I reiterated that they were charred and inedible. I asked why it took over 20 mins for our prawns and that we would have ordered drinks 20 mins ago had she asked. She said they were busy (not really, most people came in that we saw at 10 after 6). She filled our water and slammed down my Wife's water glass and walked away shaking her head. She came back with the bill, we paid, and I asked for the manager.
Denis the manager came over and listened to what I had to say (all of the above). His first words came out with a stink like he just ate a cigarette butt. Ewww! He seemed to listen and said he'd bring this to our servers attention. I guess he's heard this often enough...because he didn't seem to care if we came back or not.
Funny thing is (Denis), tomorrow is our Anniversary (which we celebrate monthly), and this was going to be our go-to place as it has such a beautiful patio view! Oh well, 2 appy's, 2 dinners and a bottle of fine wine will be purchased elsewhere every month!! They won't see our $200 every month!
This place isn't worth a second try, especially after reading how many people get sick and have had such terrible experiences. We just moved from False Creek and frequented the Kits and Downtown locations, and will miss them dearly... We are not happy with our new, local Boathouse! Grrrr!!!