Well, I should put in a good review for this guys three years ago but then I don't like my favorite place pack with people and rise their price (which happen to lot of other good place recently). But now seeing so many good review too late to hide my gem...
Food taste is real downtown fine restaurant quality. Better then the one inside hotel Vancouver. In pier with the one inside Hyatt. Very very close to (not as good as Joe Forte) I don't have sensitive taste but they don't cheap on ingredients and they are generous with it.
Service: Incredible. I think every fine restaurant owner/manager should send someone here to learn. Once we walk in and we order soup + entree, which add up ~$35. The manager told us actually they are running a promo that any appz + entree is $30 (something like that), and as the soup is the cheapest item on the menu we can try the crab cake + steak for lower price (which normally cost 40+). Nice $_$
Value: Very good. I'm a bargain hunter. This is not a cheap place we go every weekend but it's my favorite place if I'm in good mood to go for some good food or in bad mood for try some solid place to cheer me up.
Ambiance: It's good. Consider it's next to a bar and lot of hotel guess come down with t-shirt and jeans, it may not be a place you ask someone to marry you. But it's still good for a dating nite out.
Summary, richmond price, downtown quality, family restaurant portion. This is the only hotel restaurant I ever see that actually have better value then those around them (most hotel restaurant are there for screwing people too lazy to walk).