We're pretty lo-maintenance customers - we understand when the restaurant is busy and the service is slow. Yesterday, however, was one of the worst experiences I've ever had at any restaurant, hands down!!!
There were 5 of us - including a teenager that doesn't like sushi (but likes the hot teriyaki and rice stuff)
We ordered lots of food (we do this a lot, and have a pretty standard order that we get from all u can eat restaurants - we don't waste, we usually order just under what we can eat). They cut our order in half without telling us, then gave us twice the one order of one item - so we pointed it out to them (they charge if you don't eat everything you order). The food all in all was okay, but by no means the best I've ever had.
The server was surly, the bathrooms disgusting, and when we went to pay, our cards were thrown down at us instead of handed back to us with a smile (which is the norm in most places) - and when they looked at the tip, they scowled and commented loud enough so we could hear.
Find somewhere else to go - this place isn't worth your time or effort.