Extremely Poor Service, Undercooked Food, and Tip Money already added to the Order !!!
Submitted Thursday, July 4, 2013 - 4:03pm [Dine in]
The service was a joke. The girl behind the counter was on the cell from time we got as a group until we lift the place. The rice was very hard and the Kababs were under cooked. The owner as frolicking with a bunch of drunk girls on a table instead of checking on us. But that is not all !! They charge you the tip already over what you have ordered. If you do not keep track of your order you would end up double tipping. Not impressed at all and will NOT go back!!!
Was this review helpful? 23 / 40 users found this review helpful.
Submitted Tuesday, July 2, 2013 - 2:53pm [Dine in]
Afghan Chopan Kabab House located in Surrey, BC is one nasty place to dine, and I will never ever go there AGAIN. The restaurant is supposed to be an Afghan Authentic Restaurant....,but all they play on the stereo and TVs are Indian, Arab, and Islamic songs, but that is not all. The descriptions of some foods listed on their menu does not match what they serve. Their servers does not seem to care at all if you need anything and totally ignore you. When you order food for the kids, the servers suggest you straight out to order "French Fries" instead Afghani food, because all their foods are too spicy for the kids, or do not want to take an extra step to prepare meals for the kids that are not spicy, or have a kids menu. As far as customer service is concerned... there is NONE and do not even ask because, they will give you attitude straight out. If you are not careful, or do not keep a good track what you have ordered, they over charge you for items you have not ordered at all, or multiply some of your orders by two or three. So, if you do not want to burn your money, have a pleasant experience, and true Afghan Cuisine please DO NOT GO THERE !!!
Was this review helpful? 9 / 29 users found this review helpful.