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jadedaprilSurreySince October 27, 20085 Reviews
Average Rating
3 (3.1)
  • Food4 (3.8)
  • Service3 (3.2)
  • Value3 (2.8)
  • Ambiance2.5 (2.4)

Reviews

Displaying 1 - 5 of 5 Reviews Found
Closed
Papi's Ristorante Italiano12551 No.1 Rd., Richmond
It was better before the renovation
Submitted Monday, October 27, 2008 - 1:38pm [Dine in]

When I first went to Papi's the atmosphere was warm, candle-lit, and cozy. The food selection was amazing on Valentines Day in 2004.

We returned to Papi's last year for our anniversary and were greatly disappointed at the changes that were made during the renovation. Papi's went from a fine dining atmosphere to an Earl's/White Spot-like atmosphere. The ambiance was taken away by the open kitchen where diners could view and hear the 20 year olds cooking the food about to be served to them.

The food was okay, although the quality and taste was not as it used to be. The prices were approximately the same, but not the quality of food.

As for the service, the service started off okay until I noticed every table around me getting bread and oil. At first I thought that they were suddenly starting to charge for the bread and oil (which they never used to do)...I thought it was just one of their many changes. At the end of the meal we asked if we were supposed to get the bread and oil as well. (It's not that the bread and oil was a big deal...but what was appauling was the servers response). He blamed us for not asking for it sooner...he did not apologize, he merely put the blame on us. That particular server provided very poor customer service.

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Closed
Momoyama Japanese Restaurant13767 72 Avenue, #12, Surrey
Great Service
Submitted Monday, October 27, 2008 - 1:26pm [Dine in]

This place has good japanese food for a decent price. They have a selection of bento boxes that will easily fill you up (although the Gyozas in the bento boxes are a bit too greasy). The service is friendly and surprisingly the restaurant is not very busy during dinner time (at least when I go).

The ambiance isn't as nice as some Japanese restaurants, but it's the friendly atmosphere that creates a welcoming atmosphere.

Their courteous and prompt service and their chopped scallop rolls are what make me a returning customer.

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Diva at The Met645 Howe Street, Vancouver
Bay Scallops are to die for!
Submitted Monday, October 27, 2008 - 1:16pm [Dine in]

My boyfriend and I went to Diva for our anniversary and had an amazing night. We started off with $15 glasses of wine and shared an appetizer (Bay Scallops). The waiter was nice enough to bring it to us on two separate plates. Each of us got a HUGE scallop (two huge scallops for a $16 appetizer was quite a good deal for a restaurant like this). The Scallops were amazing...tender and not stringy/overcooked. For my main course, I got the lobster ($48)...which was not really worth it. The plate had 4 teenie pieces of lobster on it with some teenie portions of side items (cauliflower marshmallow thing and a hunk of potato). Each lobster piece was the diameter of a loonie and about 1 inch tall.

Even though the portion was small for the main course, I still found myself full and delighted by the service and ambiance. The window seating looks out on the bustling street which is nice because the restaurant itself is so quiet.

The service is prompt and courteous.

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Sushi Line7380 King George Highway, #104, Surrey
Nice Customer Service
Submitted Monday, October 27, 2008 - 1:08pm [Dine in]

The place is more of a "to go" place because it is rather dingy and small...but the people who work there are nice and the food is pretty good for the price.

The ambiance is somewhat unappealing. The tables are small, the chairs are possibly from an old food court and the corners of the "seating area" is dirty. The plates and cups when eating there are dated. I insist taking the food to go.

The portions are relatively big as well. In a california roll there were about 8 pieces of decently proportioned pieces. For less than $6 you can get a pretty nice portion of Sashimi.

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Yummy Wonton House8677 120th Street, Delta
Hit or Miss
Submitted Monday, October 27, 2008 - 1:00pm [Dine in]

I have been a fan of Yummy Wonton House for a while and usually go on Sunday mornings (when it's dead). When the resturant is just opening and not busy, the service is good and the food is excellent (It's hard to find real Chinese food in Surrey).

On the other hand, I went to the restaurant for the first time during its peak hours and found the restaurant to be the complete opposite. The restaurant was in shambles because it was understaffed and the host kept seating more and more people and taking more and more pick-up orders. The restaurant was not completely full, but the small rush of customers was still too much for the two waitresses and the one bus boy to handle.

We waited a couple of minutes before we were seated and once we were seated it took they a while to get to us to take our order. Once we ordered, we got our soup relatively quickly (off to an okay start)...then we waited for over half an hour in anticipation for our other two dishes. Finally, I asked the waitress where are food was (I say "finally" because the waitresses avoided eye-contact with us because they were so flustered and busy). She apologized and checked with the kitched to see where our food was.

When she came out, she brought food with her...but for another table. I had to try to catch eye-contact with her again to ask if our food prep had even been started. After a long laboured pause...she said that it hadn't been started (after 40 minutes of waiting). At that point we decided to cancel the order and ask for the bill. We were given apologies from the host (of which most of the time seemed to do very little as the waitresses rushed about) and were told we didn't have to pay for our $7 bill (for the soup that we split between 3 people).

Even though our bill was covered in the end, it was embarassing to bring my friends to a place that was not well managed/managed at all during dinner time. I had been raving about how great the place was before that night, now I don't know if the quality of food is worth it. I also noticed that the table next to us were getting impatient because their waitress disappeared when they wanted to order.

I have a suggestion for the owners of YW: Next time you're understaffed, stop taking orders by phone an stop seating new customers you cannot accomodate with good service.

T.I.P.S. -To Insure Prompt Service

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