My wife and I are beef noodle soup addicts. We've tried many restaurants in Canada and Taiwan. We go to Taiwan every year partly because we want to try the winners of the annual Taipei Beef Noodle Soup Competition. So after passing by Granville a few times, we decided to give this place a try.
The place was full although there was no waiting line. I had a bad feeling walking to our table because the place was very noisy and chaotic and our table wasn't cleaned properly. This bad ambiance was just the beginning of our nightmare.
After waving several times at different waiters, one finally bothered to stop by to give us the menu. We started to get upset but we needed to taste their beef noodle soup badly so we pressed on.
We scanned the menu and found the food to be more expensive than other restaurants in the lower mainland. In the end, we stuck to our plan and ordered only two spicy beef noodle soups.
We waited and waited and waited. In the meantime, we watched diners leave and others walked in, ordered and got their order while we were still waiting for ours. I called the waiters and asked for our order several times and our order had yet to come. We were boiling at this point. The manager stopped by and learned of our "problem". He told one waiter to bring our order. Yet these young-punk waiters (all of them with shaggy hair) were still grabbing everything that came out of the kitchen to other tables. We were going to bail when our order finally arrived with no apology whatsoever. From the waiter's attitude, it's like he was saying "here's your order. are you happy now?" Throughout this experience, I kept thinking what I ever did to these punks to deserve this.
Our order turned out to be very disappointing. In fact, safe to say that it was the worst we ever had. The soup wasn't tasty and spicy at all. There were only 4 chunks of beef (1-inch cube each). I was like "are you kidding me?" The noodle was very soft like it's been soaking in water for hours. I don't know about you, but I like my noodle chewy (al dente).
We only ate the (tasteless) beef and a couple bites of the noodle and soup before we called the manager for the check. This time, however, unlike our order, the check arrived very quickly. With such horrible service, you'd think that I would get a 10-15% discount off the already overpriced food. But no, there was no discount whatsoever. I gave a $20 and took all the change with me.
We left the restaurant telling ourselves, "NEVER AGAIN."