Friendly with great decor
Submitted Tuesday, February 2, 2010 - 11:14am [Dine in]
First thing you notice upon entering is the great dessert counter. Then you start noticing the antiques and toys. Wow, great place for kids and there were a lot of them here for dinner. Service was solid as was the food. Mushroom burger and a schnitzel which was deep fried. Prices seemed a little high but not a deal breaker. Overall good enough for a return visit.
Submitted Tuesday, February 2, 2010 - 10:54am [Dine in]
It has been many years since eating here. It was exactly what I expected. Food was hot and plentiful. Prices were very reasonable. Service was good but the waitress was very loud. If you're hungry and in the neighbourhood give it a try. You could do a lot worse. I saw alot of takeouts being picked and a lot of deliveries going out the door.
Submitted Thursday, January 28, 2010 - 8:08pm [Dine in]
Apple tarts, egg pie, and steamed buns are always a must when visiting New Town Bakery and Restaurant in Chinatown. Service is great. The place looks really rundown and seedy. Whenever I go there I make it a point not to look too closely at the walls, ceiling, or floors. I like this place and don't want to scare myself into never returning.
Best Value Around
Submitted Saturday, January 9, 2010 - 1:48pm [Dine in]
Great service. All the ladies there have good English skills and seemed to enjoy their work. Food is always fresh and piping hot. Value is best in town. Parking lot is a bit of a hassel but there is a free parkade half a block down the lane. Same operation as Kent's Kitchen in Chinatown. I have been a patron since the beginning and will continue to do so.
Not the greatest, not the worst
Submitted Tuesday, December 8, 2009 - 6:24pm [Dine in]
3 dishes off a set menu $31.50 with free soup, rice, and veg dish. Food was solid as expected. Service had no flow. One dish comes out then a 10 minute wait for the others. Kitchen doesn't understand the concept of getting everything out at once. Just start whatever takes the longest to cook first. Place was kinda old looking and the restroom needs some updating.
Why is the staff allowed to watch TV?
Submitted Sunday, December 6, 2009 - 5:58pm [Dine in]
Ordered off the set menu. 2 items with soup and rice. Food was alright but service was slow despite very few customers. Food was slow in coming and we were told the soup was not ready. What the heck dinner soup not ready at dinner time. When the soup did arrive we were halfway through the meal. Most distressing thing about this place is how the employees watch TV even while there are customers eating and waiting for food. Really didn't want to leave a tip but did anyways. I will never return here.
You know what you're getting
Submitted Monday, September 7, 2009 - 12:00pm [Dine in]
In town for a wedding so a place for lunch was needed. Had dinner at the Bear Mountain Resort the night before and almost had heart failure at the prices and quantity of food. Checked the menu at the Four Points Sheraton where I was staying and again was flabbergasted. Drove across to Milestone and had lunch there. $35.00 for 2 with tips. More than I would spend at home in Burnaby but seemed like a bargain on the Island. Food was great, I had the prime rib hash and loved it. My only complaint was the slippery floor. Did they make it slippery on purpose or just don't realize what a hazard it is. Get some degreaser and wash the floors.
Submitted Tuesday, September 1, 2009 - 12:35pm [Dine in]
Deep fried calamari, peking duck, lobster with green onion and ginger, gai lan and beef, black cod. $110.00 before tip. Only went because they advertised the lobster at $13.95 a lb. Lobster was fine as was the peking duck. Gai lan was okay but smallish. The calamari was a disaster. Greased laden and tasteless. Black cod was equally bad. Service was poor. No one cleared dishes, no one refilled tea. Decor was alright. I might go back but would never order the calamari and cod again. Big plus free parking.
Can't blame the waiter for bad food
Submitted Sunday, August 30, 2009 - 2:39pm [Dine in]
Great looking restaurant, worthy of being the flagship of BC's iconic restaurant chain. Service is not the fastest but always at a steady pace. They make you wait for a table but once you get seated you notice there are 3 empty tables so why did we have to wait.? My guess is table turnover is not a priority. For lunch I had fish and chips. Grossly over cooked. I complained to the waiter (Josh) and he immediately stated they would be replaced and to just pick at the chips. A minute later Josh returns with 2 $5.00 coupons for use at dinner time in the future. 10 minutes after that the fish and chips arrive. While it was better it was not the best. I am now wondering if this is the training center for aspiring cooks and chefs. Anyhow $35.00 for 2 lunches seems a little much. White Spot always charged more then other comparable eateries and it was always worth it until now.
More like fish sticks
Submitted Monday, August 17, 2009 - 9:57pm [Dine in]
I don't know how this restaurant got all these high ratings. My experience was the pits. Did the AYCE on Monday. Arrived at 6:45 and was seated as soon as a table was cleaned. Closing is 7:30 on Mon. They closed the doors at 6:55 and I saw many people about to enter then saw the closed sign and left. Soon after my meal arrived I was told the last call was now in effect. I felt rushed and uncomfortable.
The chips were standard fare but the fish was horrible. It was dry and the fish used was very coarse and low on the quality scale. And to make things worse they were cut in the shape of zuchinni sticks so that you needed 3 pieces to equal a normal piece of fish. I am sorry I strayed from Cockney Kings and won't let it happen again. And another thing, they charge $11.95 per person. That's $2.00 more than C Kings for an inferior meal. I will not be back, ever.
Sea of grease
Submitted Monday, August 17, 2009 - 1:00am [Dine in]
We went here on the recommendation of a relative. What a mistake. Waitress was pleasant but kept making mistakes and always apologizing. After a while it gets really annoying. I had the meatballs and spaghetti and was I disappointed. Everything was floating in a sea of oil. Looked terrible and tasted like it looked. One of my dining companions told me they had the same problem with the meatball & spaghetti a while back so they ordered a pizza. 2 complaints about the same problem indicates that's how they do the spaghetti/meatballs. Order this at your own peril. My recommendation is go with the pizza.
Bring back the ribs
Submitted Wednesday, August 5, 2009 - 2:01pm [Dine in]
Went to Costco craving the barbeque ribs with fries. I have previously had them about 3 times before. This is a take home item because the eating area is kind of grungy and not conducive to a pleasant meal. Always tasty and large portions. Unbelieveable but the best item on the menu is discontinued and replaced by the angus burger. Sometimes life makes no sense. Bring back the ribs.
Submitted Friday, July 31, 2009 - 9:35am [Dine in]
What a shambles. 12 adults for dinner. 8 receive dinner in a timely manner. The other 4 are waiting for various hot plate combinations. After 20 minutes 2 more dinners appear. After another 10 minutes when everyone had finished eating we complain to the manager. He comps 1 of the missing meals and explains that the kitchen lost the ticket. What a bunch of crap. Food was alright but the level of service stinks.
One of the newer bakeries in Chinatown
Submitted Sunday, July 12, 2009 - 1:10am [Dine in]
A newer bakery in Chinatown. Very good steamed buns. Good apple tarts. Self service. Put your stuff on a tray and pay at the cashier. Very clean at the moment but like all things in Chinatown give it time. Large variety of items but I always stick to the tried and true. Going to be more adventuresome in the future. Definitely my bakery whenever I'm in Chinatown.
Great curry beef brisket
Submitted Sunday, July 12, 2009 - 1:00am [Dine in]
Whenever I have a yearning for curry beef brisket Kent's Kitchen is where I go. I have been coming here since it's inception decades ago. For value it can't be beat unless someone is giving food away. Nice to see they put in a number system as I was tired of getting elbowed by the ever present impatient crowd of people. Wish they would make this curry dish at the Victoria Dr store.
Gigantic dim sum
Submitted Friday, June 26, 2009 - 7:05pm [Dine in]
Had a dim sum lunch and was pleased with the outing. 5 dishes at $2.95 each. The dim sum are very large compared to other places. A couple of dishes I have not seen before so add an adventure aspect to the meal. Very large and busy place. Loud din to the room as in all Chinese dim sum establishments. Definitely will be back to try the dinner menu.
Lots of servers but no service
Submitted Friday, June 26, 2009 - 6:54pm [Dine in]
Stopped by about 10:30 pm for some congee and noodles. 3 waiters in a quarter filled restaurant and after 5 minutes of waiting I had to ask for a menu. Then after finished eating I had to ask for the bill. I had the slice fish congee at $5.95. Not much fish and I had to ask twice for soya sauce. The waiters seemed attentive just not to me. Might be by again. Hopefully the wait staff just had an off night.
More bad points than good points
Submitted Saturday, June 20, 2009 - 4:11pm [Dine in]
After shopping at Zellers we decided to try the Boss Restaurant. Nice clean spacious with young perky pony tailed waitresses. Tea was constantly refilled. I had the tenderloin steak at $13.99. My partner had the seafood udon. The udon arrived and was said to be pretty good. However it was another 10 minutes before my steak arrived. Why can't 2 meals arrived at the same time? That kind of service is beyond crappy. My steak was absolutely marvellous one of the tenderest cuts of meat I have ever eaten. However the sides were absolutely atrocious. Very badly cooked broccoli, canned kernel of corn, short hard french fries. So on one plate we have a 4 for the meat and a 1 for the sides. Service was a 3 but lost 2 points for the lapse of time between entrees. Will not return.
Submitted Friday, June 12, 2009 - 12:26pm [Dine in]
Very convenient location near restaurants, grocery stores, fish market, frozen dim sum and the list goes on. This particular location seems to be jam packed with product. I always go for the char sui bao at 80 cents a piece. Good tasting with a chewy bun. Could use a bit more filling. Another winner is the sticky rice wrapped in leaves @ $2.35 each. Service is fast. No loitering here make your choice pay your money and leave.
I found a gem in Vancouver
Submitted Wednesday, June 10, 2009 - 8:24pm [Dine in]
After a disasterous outing at the Ningtu Restaurant I was walking to my car when I noticed the Happy Family Restaurant just a few stores east on the same block. What the heck let's give it a try. Looking over the menu we decided on the combo for 2. This is not your usual caucasian combo sweet and sour, chop suey, and fried rice. It's an oriental combo. 3 dishes comprised of a quarter chicken, large pork chop dish and gai lan with shimp and chicken. Also included was house soup, rice and dessert which was a tapioca pudding with taro. What a bargain. Glad I found this gem and definitely going back especially now that I was told there is a lobster special on now at $13.80 a pound. One door closes and another one opens.