It's been awhile since I have been to a restaurant with service this terrible. We were originally going to go to G-Men Ramen, which was a few restaurants down, but it was closed. We made the unfortunately decision of dining here.
The takowasabi did not have enough wasabi taste, rendering it rather bland. The both of us each ordered a chilld ramen. The sauce was overpoweringly sweet, and the toppings were extremely sparse. Who serves sliced ham rather than traditional chau siu?! It was extremely underwhelming. My friend ordered an appetizer of deep fried potato. While this was passable, it was drenched in spicy mayonaise.
The terrible service is what will make me never step foot into this establishment again. There were only 3 other groups in the restaurant, so it wasn't busy at all. When asked for our choice of beverage, we both stated we wanted water. The waitress then returned with ONE glass of water. Strike number one. We ordered our dishes - two entrees and two appetizers between the two of us. Our entrees were the same. I received my appetizer first, while my friend waited. He then received his entree. After a long time, we reminded the waitress that there were still two more dishes that had not arrived yet. She then acted surprised - they had not even entered it into the computer! Strike 2. By this time, I was pretty livid. The worst part is that prior to the arrival of our meals, the receipt of what we ordered had been taped to our table for the waitresses to keep track of what we ordered. They had marked off the first two dishes that arrived - didn't they see that we had two more dishes?! Strike 3. How difficult is it to get four dishes correct? It wasn't like they were understaffed. There were two waitresses and three groups!
For $5.99, I thought the portion of takowasabi would be considerably bigger. It was comparable to the portions served at the AUTHENTIC Japanese restaurant Guu, and they charge less! The toppings on the ramen were miniscule.
I will NEVER return here again and I highly advise you against it.