Please let me recap on what exactly happened tonight. My parents and I went to JR to use our Dealfind coupon. We paid about $20 for $50 worth of food. We went into the restaurant to be greeted by a girl sitting at a table on her laptop computer. We were the only table at the time (it was almost 7pm on a Sunday night).
We were first of all, greatly confused by the menus because of its lack of descriptions (we're not Sri-Lankan or Indian). We order the Rotti, a hopper platter, curry chicken, curry beef with rice, and mango lassie.
First of all, let's go right into the curry chicken. It came COLD in a glass dish the size of a soy sauce dipping tray (extra small), for $6.99. Yes, $6.99 for 4 pieces of chicken that had more bones than meat. We complained to the waitress that it was cold, and she did not do anything to redeem herself, until I asked her to heat it up...in a microwave. We waited for 10 minutes to get it reheated. I heard the microwave beep twice, so she undoubtedly reheated it twice in those ten minutes. When it came back, it was indeed hot, but half of the curry had already evaporated.
The rotti was fine. The hoppers were not worth the $12 that we paid for. There were 5 rice cakes, that were less than stellar. The beef curry with rice tasted exactly like the curry chicken, and it felt like the whole dish was microwaved, as the dish lost its heat within 5 minutes. The only thing that was acceptable was the mango lassie. Yes, a drink. It just felt like mango yogurt, but that's fine. It was for $4.
This restaurant is not good at all. This is seriously the worst Sri-Lankan/Indian restaurant I have ever been to, and I will not hesitate to NOT come again. I will not come again. At the end of the night, the waitress told us that the computer system has problems with the Dealfind coupon, and that she couldn't print out a receipt. Is it that hard to write out the prices?
We feel that we have been thoroughly ripped off by the restaurant, as we feel that they have intentionally shrunk the portion sizes because we had a Dealfind coupon. We have also calculated our bill based on the menu, and realized that they charged us an extra 10% (it's not much, but the thought of it is just immoral).
Just do yourself a favour and please, don't visit this restaurant. The waits for food are ridiculous, the food is terrible, the service is unethical, and the atmosphere is common and unattractive. I am just being honest, I did not exaggerate any of my experiences.