Went to the Shark Club on a Thursday around 7 pm. We were waiting for something to be fixed at one of the shops in the mall, so it was convenient. Although we weren't expecting to be blown away, Shark Club managed to under whelm even our lowest expectations:
Food - I had a pasta dish (feta, olives, sun dried tomato) and my girlfriend had a grilled chicken sandwich. The pasta was barely warm and almost congealed when it arrived, the pasta was overcooked, and the dish was overrun with sun dried tomatoes. I left half of the toppings on the side of the plate--does anyone even taste these dishes? The accompanying garlic toast was untoasted and slimy. The chicken sandwich was supposed to be served with a pineapple mayo on it, which should make the sandwich somewhat interesting. It arrived with regular mayo slapped on it--when told this, the server was incredulous but eventually agreed to bring a side of it to the table. Over 15 minutes later she brought it, saying "the cooks had to make a new batch". No kidding. So rather than make the dishes the way they are supposed to, the kitchen staff were lazy and just threw an incomplete dish to their customers. Nonetheless, our server had the nerve to charge us $2 for a side of mayo. The salad served with the sandwich was straight from the food supply company, complete with dried out carrot shavings and half of the bulb from the lettuce head--apparently quality control is not part of the kitchen staff's job.
Service - Pitiful. Despite the restaurant being empty, we had to walk over and ask for service at least twice. The servers weren't busy--they spent most of their time chatting near the kitchen. Of course, nobody was apologetic about anything.
Ambience - It says 'sports bar' all over it, but without any character (or customers)--I wouldn't watch a game here. However it was clean, and there are windows.
The only way I will go back to Shark Club is if I am dragged there unconscious.