Submitted Sunday, December 8, 2013 - 12:03am [Dine in]
this Amato is closed.
It all went bad when the new owners thought bad service and higher prices was a way to do business, It is a shame that we dont have an Amato anymore as Mario makes the best gelato. At least there is the original Amatos at the factory on Second Ave in Vancouver whisch is great, with great gelato. There is a gelato plce in the new food court at richmond centre but it doesnt have the selection Amato had and its gelato isnt the same grade
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Submitted Sunday, October 5, 2008 - 11:14am [Dine in]
Went to the Harbour House this past summer with a group of six adults. The server was reasonably friendly and efficient. The food was delicious. Decided to return last evening for a family celebration. Once again there were 6 in our party, so we made reservations well ahead. Arrived at the restaurant on time at 7:30, and were greeted by a friendly woman who asked if we had a reservation. She looked at her book, then without a word to us walked away to consult with a chef at the food prep. area., which is clearly in view at this restaurant. She then came back to the book, glanced at it, and informed us that we must have made a mistake on the time, that our reservation was for 8:30. So, I stepped over and glanced at the book where clearly written was our name and the time 7:30 (as agreed on the phone). The hostess then walked away without a word. We waited at the door for about 10 minutes while we noticed workers at the bar and at the chef's area watching us, yet no one saying anything. The hostess never came back to us! We were ignored totally. The place looked quite full but few guests appeared to be actually earing. There were a couple of empty square tables available that could have been merged. The strangest thing was that no one working there would acknowledge our presence. There wee two staff standing behind a bar, several chefs cooking, a couple of servers, including our hostess. We felt like people crashing a party, rather than welcome guests. Ended up leaving, and will never be back. What incredibly rude treatment.
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