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grilljockeyVancouverSince January 21, 20076 Reviews
Average Rating
3 (2.8)
  • Food3 (3)
  • Service2.5 (2.5)
  • Value1.5 (1.5)
  • Ambiance3 (2.8)

Reviews

Displaying 1 - 6 of 6 Reviews Found
Closed
Mr Pan Pizza4902 Joyce Street, Vancouver
Bad customer service
Submitted Sunday, November 22, 2009 - 12:49pm [Dine in]

I have ordered from this place a few times. The pizza is usually good, but never great. Quality overall is hit and miss, and the crust is very dense and dry. Honestly, nobody in Vancouver seems to know how to make a truly great pizza like in New York, Chicago, or even Calgary, and I have resigned myself to this fact.

This week we ordered what we usually do: two medium pizzas, one with chicken and bacon, the other with pepperoni, green peppers, and tomatoes. For some reason, this time the chicken arrived coated in black pepper. It was too spicy for my wife to eat, and even I found it to be very spicy. I looked at the menu and it was advertised in there as "BBQ chicken." I'm guessing this is a cultural/language barrier, because I know of no BBQ chicken recipe that calls for it to be coated in black pepper.

I called them back and informed the lady on the phone of our problem. I asked if their chicken was always like this. She said yes (not true). I told her I was unhappy and wanted to have the pizza replaced. She refused, saying "who will eat your pizza now?" That's hardly my problem! I realized that the concept of good customer service was not in this woman's skill set and hung up. She clearly doesn't understand that by refusing to give me a free $12 pizza she has lost hundreds of dollars in business and caused this negative review to go up. She didn't even apologize.

I'm tired of pizza places in this city run by people who clearly don't give a crap about pizza or their customers. If you want truly good pizza in this neighbourhood, I recommend Zorro's up on Boundary and Joyce. The only reason I called Mr Pan Pizza in the first place was that Zorro's only takes cash and I had none on me. I knew it was a bad idea and I should have just run out to the bank. Never again.

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Me-N-Ed's Pizza Parlor7110 Hall Ave, Burnaby
Disappointing
Submitted Friday, October 16, 2009 - 11:12pm [Dine in]

It looks like a classic pizza parlour, and that's what I was looking forward to. I did not expect the high prices, the weak service, or the mediocre food. The garlic bread starter was no better than a pair of hot dog buns cut in half and buttered. The pizza was greasy, light on the toppings, and cooked to a crisp. The cheese was almost nonexistent. The crust did have a fresh baked yeasty flavour, so I will give them credit for that. It wasn't enough to save the meal though. For what we paid, we could have ordered in a far better pizza and saved ourselves the trip.

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La Notte3307 Dunbar Street, Vancouver
Great Italian on Dunbar
Submitted Monday, May 7, 2007 - 9:37pm [Dine in]

La Notte is a classic and unpretentious Italian restaurant. My dinner companions ordered linguine with clams and penne with pesto, and I ordered the lasagne. Everyone was very impressed with their main course. The pasta was cooked to a perfect al dente and the sauces were rich and flavourful without being overpowering. Service was very polite and swift on a Saturday evening, and the ambiance is simple and classy.

If you're on Dunbar looking for a nice meal in a comfortable restaurant, La Notte is a great choice. It's definitely not as sophisticated and trendy as anything you'd find in nearby Kitsilano, but that is a good thing in this case. You come here for classic Italian dishes prepared perfectly, and that's exactly what you get.

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Closed
Red Robin1001 West Broadway, #200, Vancouver
Not much to complain about here
Submitted Saturday, January 20, 2007 - 8:57pm [Dine in]

For the money, this is one of the best (if not THE best) restaurants in the neighbourhood. They make a damn good burger, and they'll top it with pretty much anything you would ever want. Their steak fries are very tasty, and free refills are included if you're really hungry. Though burgers are their specialty, they do a fine job of the standard pub appetizers, and many of their non-burger meals are quite tasty as well.

Service is excellent every time. The servers are always polite, cheerful, and attentive. Substitutions and special orders are accepted without flinching.

There are no miracles here as far as culinary skill goes, but at their prices you'd be a fool to expect otherwise. If you want a nice place to sit and eat a decent, well-priced burger in Fairview, you won't beat Red Robin.

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Elbow Room, The560 Davie St, Vancouver
Food not good enough to justify the attitude
Submitted Saturday, January 20, 2007 - 8:40pm [Dine in]

If the bad service was supposed to be funny, I guess I didn't get the joke. I tried - I really did - but nothing about it was funny. Maybe I got the wrong guy, or maybe he was legitimately pissed off for some reason, but in any case it wasn't enjoyable on any level. There is the "we're just buddies joking around" type of rude, and then there's the "someone pissed in my Corn Flakes and I'm taking it out on you" rude. This place is the latter. Not cool.

As for the food, it's typical diner fare, and not any better than the competition. I had a Monte Cristo with green salad (which arrived with the wrong dressing btw), and though the salad was fresh and the Monte satisfying, I at no point thought to myself: "Damn, this is good food!" The only redeeming feature here is the huge menu, but if anything it was overwhelming, especially when the staff are trying to get you out the door ASAP.

The Sunshine Diner in Kits is comparably priced, makes great food, and won't treat you like turd. Hell, spend a bit more money and order from the brunch menu at Milestones down the street - it's worth the extra coin and then some.

But hey, if being verbally shit on while eating a boring meal is your cup of tea, be sure to stop by!

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Hamilton Street Grill1009 Hamilton Street, Vancouver
Didn't blow me away, but very good
Submitted Saturday, January 20, 2007 - 8:19pm [Dine in]

I love steak, and I was told this was Vancouver's most underappreciated steak house. I went with my fiancee on a Thursday night with reservations. Ambience is unique and unpretentious, and I enjoyed the jazz soundtrack.

Our server was polite and cheerful, yet somewhat disorganized. A minor error on my fiancee's main course order was quickly corrected.

We started with sweet potato fries and the gorgonzola fondue. The fries were outstanding - I couldn't stop eating them. The fondue was runnier than the traditional Swiss dish, but it tasted good and came with nice toasted bread wedges.

For mains, I had the peppercorn New York, and my fiancee had the 9 oz filet. Both were cooked to order, though my steak was a bit thinner that I usually like. The peppercorn sauce was not what I expected, and was applied heavily. Next time I think I would prefer one of the specialty hanger steaks, or the larger New York. My fiancee enjoyed her steak.

We had the signature gingerbread pudding to finish, and I can't imagine a better way to end the meal. It was perfectly zesty, sweet, and warm, and the accompanying ice creams were a great match. Definitely the highlight of the meal.

Our bill came to $112 with tax (I had two Ceasars, my fiancee did not drink). For the money I think it's a good choice. It is worth a visit for the bread pudding alone. With a few small tweaks, it could be one of Vancouver's best.

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