I've had hot pot before (in Toronto), and while it wasn't my all-time favourite, I did enjoy it enough to want to take my girlfriend for the experience when we passed by this restaurant. Big mistake.
Service was instantaneous for some things, non-existent for others, but timing was way off. The soup came right away, followed by some spinach 10 minutes later, then an enormous pile of ingredients 15 minutes after that. The beers we ordered were forgotten and I had to get up and walk over to someone well into the meal because the servers who dropped the hot pot ingredients off basically threw them onto the table then disappeared, and you couldn't flag them.
What they brought wasn't quite what we ordered, and such huge quantities that we couldn't finish it and order what we would have preferred. While there was a lot of it, the quality was low. Actually, the dumplings and fried noodles were quite good, but the key to hot pot is seafood and meats, which were terrible.
The benefit of cooking everything at your table is enjoying the fresh ingredients, but when they throw a pile of low-quality meats down on your table and forget about you, it doesn't exactly make you want to jump in and get cooking. The shrimp were even frozen and unshelled, which I expect better from a restaurant. Some things tasted good, the meats and seafood in particular didn't. I can't remember the last time I had restaurant food that actually tasted bad. No, I can. It was Austria. I tried sheep brains. Bad. This was Vancouver. We ordered shrimp and beef. Bad.
The redeeming qualities of the place (dumplings and fried noodles aside) were the smiling old folks at the next table, which was nice. There was also a cartoon of an angel with huge boobs and visible nipples on the door to the women's washroom which was downright hilarious. I don't mean graffiti. I mean artwork put there by the restaurant.
It probably wouldn't have been so bad, though extra charges on the bill for the broth, brought it to $60 including a beer and tip. That isn't an enormous price to pay for two people, but you expect some level of quality for that. This was downright awful.