My son had surgery a few days before, and after home convalescence he just felt able to go out to eat. I decided as a treat for him, to use the 2 Groupon coupons that I had for this restaurant’s Prix fixe meal.
The fine print was: Limit 2 Groupons per table, Reservation required, Dine-in only.
I complied with the above conditions totally; making a 6.30pm reservation.
On arrival the restaurant was empty except for another pair of diners. My son was seated while I paid for parking. When I arrived at the table I was told the Prix fixe meal was off the menu: Thanksgiving meal menu was all there was, and I could not use my Groupon for that. I requested to talk to the manager, who would not budge from that position.
Groupons pre-state in the fine print if there are additional specific date or menu restrictions to the deal.
So a negative for the change of menu not providing the prix fixe meal without noting specific limitations in the Groupon
A negative for not allowing a direct substitution for the changed menu – a similarly price dining experience.
And a negative for just being general arses in the circumstances of my son's post surgery recovery.
Definitely not recommended.