While Gramercy Grill has the curb appeal of a classy restaurant, it is nothing more than a overpriced, snobby MacDonalds. I ordered the chicken schnitzel and for the rip-off price of 12 dollars I received an over fried McChicken sandwhich. In what might be considered copyright infringement, they even served it with MacDonald's trademark special sauce. To top off my disappointment I also recieved a minuature side salad of bitter greens with no dressing.
Forget about ketcup- while this place is suposedly a classy burger/brunch restuarant, they do not have ketcup (or pepper) on the tables. If you ask one of the waiters for some, they will look incredibly inconvenienced and return, at their lesuire, with a little metal pan of ketcup- For a 12 burger at a self proclaimed "Grill" restuarant, I expect a bottle of ketcup, not a metal dog dish.
I dare not express my true disappointments in the service. We waited a full 40 minutes for the McChicken sandwhich and burgers to arrive, during which time the kitchen caught on fire and filled the restuarant with a thick, black smoke. No apology was offered, no windows were opened. When we politely asked for some Ketcup, by saying "Excuse me sir may I have some ketcup", the waiter snipped "Don't ever call me sir!" I was literally floored by this comment and unsure how to respond- a very uncomfortable dining experience indeed!
In short- if you like overpriced, oily McChicken burgers and you enjoy being verbally assualted by waiters, go to Gramercy!