My husband and I went to Earl's last time we were in Whistler. I had been to other Earl's so knew that the experience wasn't going to be as great as the other places we had gone to while in Whistler, but was prepared for that, and prepared for just an average meal/service. Our visit there was an absolute fiasco. We were seated in a nice area of the restaurant (the only good thing going that evening). A young lady asked us if we wanted a drink, so we both ordered Molson Canadian. She stated that Earl's doesn't sell Molson, and offered Kokanee. What restaurant doesn't serve Molson Canadian? Anyhow, our bottles (not exactly cold) of beer came and plopped down in front of us. My husband took a look around and noticed other people got frosty glasses for their beer, and asked if we got glasses with ours. The response was do you want a glass then? Yes, I think that might have been what he was referring to when he asked. We were left to mull over the menus - the selection wasn't that great, but that is Earl's anywhere. My husband ordered a clubhouse sandwich, and I ordered the chicken enchiladas. They arrived, albeit a little late, but nothing horrible. My food was extremely bland and just thrown together. My husband's clubhouse was lacking bacon. I kept trying to flag down our server, to no avail - I was either ignored or she would find something else to occupy herself. No offer was made for another drink, or how our food was. Finally, when my husband was on his last mouth full, she came over and asked how our meals were. I told her that I understood it was a little too late now, as my husband had eaten the majority of his sandwich, but shouldn't a clubhouse have bacon in it?? "Oh ya" was the response, and "didn't it?". No, again, that's why we're asking these questions!! So I politely told her no, and I understood it was quite late to be complaining but we weren't able to complain earlier. She said "ya" and walked away!!!! My husband and I just looked at eachother and burst out laughing - what an ignorant young lady! Not exactly who should be dealing with the public. We were brought our bill but no instructions given as to who/where to pay - just the bill plopped on the table and she walked away. We found her later, so paid and all of a sudden she was such a very sweet person with "how was your meal?" "Did you enjoy it?". Her attitude changed when she was in the tip amount I had written a huge zero. Have only done this twice in my life, and this girl deserved this. She also knew it wasn't forgotten, due to the zero written in. Poor service, poor food, expensive for the attitude and the bland food. Having to ask for a glass was ridiculous, especially when the beer was luke warm. We are never going back, and just as I always rave about great restaurants I have been to to my friends, I always make sure my friends know about the absolute disasters I have gone to, so that they don't waste their money. There haven't been many disasters at all, but Earl's Whistler takes home the award on this one - SAVE YOUR MONEY - DON'T GO!!!