We came as a large group during the olympics.
Given that it is the olympics I didn't expect the greatest service, but wasn't expecting what we got either.
First of all, service aside the food is poor for an area that is teeming with good restaurants. This place attempts to be a BBQ joint but its got none of that pedigree to back it up.
I had a pulled chicken sandwich. All it was, was chicken pulled like pork with some BBQ sauce and a piece of lettuce on a Portuguese bun. First of all, how do you manage to make Chicken DRY when it's tossed in a BBQ sauce. The Chicken wasn't warm either inside the bun. There wasn't a whole lot of chicken either, I could down the sandwich in four bites. Is a piece of lettuce all you could offer in terms of veggie in a sandwich? The fries that came with it were nothing amazing, kinda soggy. They provide a small little metal container of ketchup.
I ordered a bottle of Grolsch and they brought the sleeve. They told me that they did that because the sleeve was cheaper. The price of the bottle of grolsch was 7.75. Not cheap but expected in an area like Yaletown. The draft of Grolsch was.... $9!!! Thanks for LYING!
I was annoyed by this but wasn't deterred from drinking. I ordered a pitcher of the draft and they told me that all the Pitchers were used... How does a place run out of Pitchers. I looked across to another table and there was a pitcher there being used for WATER! HELLO!? Don't you want to be making money? Use the pitchers for beer not WATER! The pitcher wasn't cheap, $25 for one pitcher. That comes to an average of $8 a glass of beer from the pitcher.
The worse part about there service was right when I entered. I told them I was late and we were part of a large group and had seats already. They kept insisting that they were full and I wasn't allowed in. I was annoyed at this since it wouldn't make sense to keep me away from my group instead of trying to accommodate me. I told them I wanted to say Hi to my friends at least. I walked in with the hostess still mouthing to me how they were full. Right when I walked over to our table there was a seat waiting for me...
If these people don't want the guests to be here they might as well close their doors. The food is horrible. A local dive could make better food. They charge through the roof and lie to their customers. This is horrible business practice and I don't expect this place to stick around in an area teeming with better competition.
Avoid this place!