One word to sum up my experience at this restaurant is "inconsistent".
To start off, Shady Island has a great location. It's located right on the pier at Steveston, and the patio is on the boardwalk overlooking the fishing crafts. We were there on a beautiful sunny Sunday evening. It was 30deg, so we chose the patio. Great place to be. Alas, our dining experience would not be as satisfying.
Hit and miss. Shady Island was really inconsistent when it came to the food dept. The Oyster and chips were great. Large portion came with 6 to 7 pieces of Oysters on a large platter of fries (despite us asking for half fries and half salad). We received the salad as well, which made us think just how much more fries they would've given us if we didn't ask for half and half. Amongst our group of 12 people, some ordered the warm seafood salad, the seafood linguini, and the usual Cod and chips. Though not spectacular, they seemed satisfied.
The problem was the Pacific Calamari. Because of our large group, we were split into 3 tables. One of our tables received their order first and it looked good. But when I received my order 15 mins later (despite us ordering at the same time), it was half of what the other table received. I flagged our waitress down and asked her if we received a different portion, to which she replied there's only one portion available on the menu. She agreed that it looked very light, and told us to keep it while she get us another batch.
As I ate my first calamari, I noticed that they were very soggy and not crunchy at all. In fact, I wasn't sure if they were thoroughly cooked. My chef friend tried one, and immediately told me to send it back. So when the waitress came back with our new batch of calamari, that was exactly what I did. The new batch was an improvement, but it wasn't as great as I expected (given that this was supposed to be amongst their specialties).
Overall service was ok, not great. Three things to point out.
1)They had a lunch menu that featured lower prices. One of my friends wanted a Cajun halibut burger from the lunch menu. It was 7 at the time, and they stopped serving the lunch menu at 5pm. So she asked, since they served the cajun halibut as a dinner menu, would it be possible to have that placed in a bun so she can have it in burger form. It wasn't a matter of price, but they still wouldn't make the accomodation. Their reason: "our kitchen is very small and during dinner time we're unable to stock the lunch items." Keep in mind though, it's still cajun halibut, only that one is in a burger ($12.95) and the other is not ($25.95).
2) The wait between ordering our food and getting them was very long (approx. 45min). Restaurant wasn't even half-packed.
3) If I were to rate the service based on this next point, I would give it a much higher score. To our server's credit, she took care of the calamari fiasco. First by getting us a new batch to top up our partial portion, then by comping us the whole calamari due to it being soggy and undercooked. Despite her attentiveness, the unusually long wait time did not warrant a higher rating for service.
The oysters and chips was a good value. Other than that, there are better value to be had for a fresh plate of fish n' chips on the Steveston Pier.