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We went to Kintaro yesterday..what it was a nice surprise. We were greeted right away while we waited for a seat. After a small wait we were seated @ the bar and had a drink order taken. For lunch we both choose the Miso Ramen. You have a choice of light, medium or dark for fat content ( we both choose medium) and also, you are able to choose lean or fatty pork (we choose lean). The service was friendly fast and efficient, and they were BUSY! For $7.50. You get a HUGE bowl of ramen, filled with pork, (which was tender) corn, noodles bean sprouts and other veggies. It was a great value and sooooo good. Now I understand why there is always a line-up @ this place. I will definitely be going back
I have been to this small restaurant on a few occasions. It is disappointing to say, that while the food is always good, but the service is always terrible. I have waited 10 min or more (on many occasions) @ the bar for even an ounce of acknowledgement but it never seems to happen. Busy or not, the servers always seem to walk past me (or us) without even touching our table (really, I don't think a 'I'll be right with you' or 'Hi' is hard to say perhaps even dropping off some h20 just to get the ball rolling). For the most part I always feel like I have inconvenienced them when I have come in. I find the service cold and I feel that they are generally unhappy. I really want to like The Templeton, but unfortunately service makes up a huge part of the 'dining out' experience. If that is poor, then it reflects on the restaurant as a whole.
We went here a little while ago without any expectations and we were pleasantly surprised. The room is beautiful, and the food is very good. The service was up to par, perhaps a little to laid back, but none-the-less, better than a lot of chain restaurants. Knowing the industry well, I would say that if you are in the mood for a steak and visiting Richmond, then Chop would be a great place to try. Our steaks were cooked perfectly and our desert was huge (27 layer cake?)! I thought it was a play on words, but it IS actually that many layers. Needless to say, we took most of it home. All in all a very pleasant experience. I will return when in the area.