Submitted Friday, February 27, 2009 - 11:02am [Dine in]
My best friend and I wanted to do Sunday brunch and we picked this place becaue it was packed. We got seated and then waited for 10 minutes for someone to come by and ask us what we wanted to drink. My best friend asked for the freshly squeezed orange juice and I wanted tea. My tea came 10 minutes later but my friend's juice didn't. We didn't think anything of it. Just figured they were juicing it and it would be out soon. Someone finally comes to take our food order and we wait another 20 minutes for the food which is fine. Still no juice for my friend. And no water. Isn't it a basic courtesy to give water to your clients even without them asking for it?
Our food finally comes and we dig in. It was solid breakfast food.
My friend still does not have anything to drink and we ask a 3rd time about the juice. The server looks confused and then says she will go and check. In the meanwhile, 2 parties who were seated and ordered after us have gotten their requested juices.
We are almost done our meal when our server finally returns saying she will give us the juice now if we want. My friend says just forget it now.
We go up to pay after finishing, and the juice is on the bill! We tell the person at the til that we never got the juice. We get our total and pay cash. And we don't get the right change back. She gave us less than she was supposed to.
I would let that go and say error happens but given the whole experience, I just think the service is horrific and I will never go back.
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Submitted Tuesday, June 26, 2007 - 2:27pm [Dine in]
I went to this restaurant during 'Dine Out Vancouver' and was surprised by how much I enjoyed the food. We had 3 courses, all of which were excellent. I had the mushroom ravioli for the main course and it was absolutely delicious.
The decor itself is okay. It's a smaller space but well used.
The wine selection was good and the service was great. It wasn't rushed and our server didn't come around every two minutes but he didn't abandon us either.
I would highly recommend this place if you are in the mood for fine-dining Italian.
Was this review helpful? 1 / 3 users found this review helpful.
Submitted Tuesday, June 26, 2007 - 2:19pm [Dine in]
I tried earls for the first time a couple of months ago at the insistence of a friend who said the food is great. I ordered a sandwich with fries and I didn't enjoy it in the least. The fries were soggy and the sandwich lacked flavour. I went again with my co-workers (not by my own choice) and ordered a pizza which also lacked flavour. Today, I was craving garlic bread and it is the closest restaurant to my work so I ordered it from there, hoping it would taste decent. It was salty to the point of being bitter and my mouth is now full of a disgusting flavour that no amount of brushing has been able to get out.
DON'T EAT AT EARLS! I have been to more than one location and can safely say the restaurant is terrible.
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