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FoodeeeeeVancouverSince November 4, 20161 Review
Average Rating
1 (1)
  • Food1 (1)
  • Service1 (1)
  • Value1 (1)
  • Ambiance (0)

Reviews

Displaying 1 - 1 of 1 Reviews Found
Hon's Wun Tun House3025 Lougheed Hwy, #310, Coquitlam
Horrible service-cheapskates
Submitted Friday, November 4, 2016 - 2:11pm [Take-out]

We phoned to order take out. They had a very rude manner on the phone. We were sure to specify we needed 3 chopsticks, soy sauce and plum sauce since we had none of them. Nothing was included. Most of the time they don't include it so we have to ask. Also, when we opened the prawn pockets the ticket they print out for each item to stick on top of the Styrofoam container was put inside the container laying across all four of the prawn pockets (can't be clean how do we know that paper didn't fall on the floor or something?). We tried pulling it off but the ink on the paper had transferred onto the food and the paper stuck to the sticky dough. We had to pull off half the dough. When we called they basically called us liars that we didn't' get any of the items we requested and to look again, really rudely. They didn't care at all about the pocket and wouldn't give a credit or anything. Cheapskates and so rude. Do not hire people for the service industry if they act like this. Or maybe they like it since it saves money here and there. Maybe they are told to ask that way by the owner? The food has gone downhill for the past 10 years and we will NEVER eat there again. Service was never 100% but this takes the cake. Remember there are plenty of places with better food and polite staff that we will be happy to spend our money on. You have lost more money by turning off us as customers and our group of friends than by saving on an order of prawn pockets you could have credited us.
Can't give them any higher rating than 1 star, wish we could give a 0.

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