So i took mrs. dude out for her birthday and we thought we should check out the Chop.
Arrive the hostess desk on wednesday pm , no reso.
Hostess asked if we had a reso , we say no. she then looks a little "deer in the headlights" say she will have to talk to her suoervisor wtf?? , we are told it will be 30 minute wait and would we like to sit in the lounge.
Ok why not , go into the Sports Bar err, um Lounge and have a drink . well it went downhill from there. the servers in the lounge were more into serving beers than cocktails. had one drink and then checked to see if our table was ready and we were about to be sat , then the waitress says we have to pay for the drinks first . hmmm seems most places i go they just "transfer " the bill over to the dining room. ok i pay.
Go in for dinner, get sat, nice table , a then a good server. tells us about the restaurant , the beef etc. we do a drink order .
then we get the musical chairs of service . first the waiter , then some other fellow , then a girl brings the wine... hard to keep track of whos who.
the short version is the service is strange , we saw our waiter approx 60 minutes after drink and food order as others were serving us. they dont seem to know how to time food, we actually had the waiter discussing dessert with us while we were only 50% dome eating. he dropped dessert list ( we were still eating) I talked to him over by the washroom to explain it was mrs, dude's birthday and could bring dessert with a candle later , much later ......
Ok this one takes the cake (no pun) it is so bad it's funny.
we are still chewing on steak , he brings the dessert over , MOVES HER DINNER PLATE , that she is still eating off and puts the dessert in front of her..........with NO CANDLE........looks right at me as says "sorry we dont have any candles, happy birthday" .... no candles in a HOTEL? ok so she pushes the dessrt to the side so she can resume her steak, and ... this is a beauty..... the waiter DROPS OFF THE CHEQUE,!!!! think of the scene, we have dinner plates , dessert and half a bottle of wine still...? we were in no rush and the place was still taking tables so WTF ??
I could not beleive it , the guy should be fired. he could have gotten another 40 bucks out of us easily.
so i guess you can figure how many times i will be rushing back there.... train your people geeez