My wife and I, and her brother's family dropped in for an after-work meal to celebrate a birthday and get something to eat. One of the things we noticed shortly after entering the place, was the life-sized wood carving of a man WITH A LARGE ERECT PENIS in his hand, in a masturbation pose, over by the bar!! You think I'm kidding, check it out yourself.
Now, I am absolutely in no way a prude, but such a display was way over the line. Tacky, tasteless and offensive to everyone in my party. I mean come on, who in his right mind would find that kind of thing interesting, funny, sexy, etc., other than maybe drunk 19 year old boys? We were all over 35, and most of the diners were over 40.
Anyway, it doesn't get better from here on. Our table ordered 6 soda drinks of which only 2 were refilled during our whole time there. We had asked for 6 refills and the server gave us 2 and walked away.
When she came back quite a while later, we ordered 5 pizzas and a burger. It took a long time to get our food, even though the pub wasn't that busy. Our meat lovers pizzas were HORRIBLE, worst we''ve ever had. They tasted like the cheapest STORE-BOUGHT FROZEN PIZZAS, with cheap, plastic-looking/tasting meat and cheese. There was a lot of salami and pepperoni, but not much discernible beef or ham or anything else that was supposed to be on it. The cheese was almost un-melted, tasted like processed cheese, bland, chewy and tasteless. At $ 21 for a medium, these pizzas are a huge rip-off!!
Our waitress rarely came into our zone and when we finally grabbed her attention and complained, she seemed quite indifferent and remarked at how we had eaten most of them, and her words and tone of voice implied that were just complainer-types that simply wanted a free meal.
Her tone of voice put all of us off, we were quite shocked at such poor customer service and the hostility we were receiving from her. We told her the reason we ate most of the pizzas was because we were very hungry after work, and since it had taken 45 minutes to get our food we didn't want to wait another long time to get new pizzas, as it was already past 9 pm and we were tired and didn't want to stay that long in the first place.
We were all unimpressed with having to explain ourselves, as if we were under interrogation for complaining! You know what I'm talking about.
Back to my beginning statement, it was my brother's birthday. We told the waitress it was this special occasion, you'd think someone on staff would try to make it a special occasion for us. No, they didn't. It was like, whatever.
But I will just sum up my review.
My ratings : a 1 for food......
a 1 for service, for poor attitude waitress, poor service, poor attention to our needs, such as refills, etc.
a 1 for value, cuz $21 for cheapo frozen pizza-quality is a negative value as far as I'm concerned.
Ambiance............... offensive pornographic statues do not even rate a one, I would have gave a ZERO if I could have. Plus some of the waitresses dressed like they worked in a stripper bar.
Next time I'll just go to the Red Robin in Abbotsford.......................