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fishtacoWest VancouverSince April 3, 20102 Reviews
Average Rating
3 (3.2)
  • Food3 (3)
  • Service3 (3)
  • Value3.5 (3.5)
  • Ambiance5 (5)

Reviews

Displaying 1 - 2 of 2 Reviews Found
Truffle House & Café, The2452 Marine Drive, West Vancouver
great new local hangout
Submitted Sunday, October 30, 2011 - 11:10pm [Dine in]

My friend and I walked one block from my house to The Truffle House today.

What impressed me from the beginning was that our waitress was incredibly courteous! I have never encountered not even one truly courteous waitress in any of the Dundarave restaurants except for this one.

The restaurant was spotlessly clean. I like clean. Very pretty and modern interior. Interesting art on the walls. (My friend was mesmerized by the posters and artwork.)

We each ordered the dish called West Van's Finest Omelette which is a 2-egg omelette with vegetables and cheese, a choice of ham, turkey sausage or bacon, home fried potatoes, and toast.

My friend said he didn't think it would be filling but, in fact, turned out to be filling and satisfying. He said it had a nice balance of elements. We ate everything on our plates including the garnishes.

My toast was a bit cool on arrival (the butter wouldn't melt). The turkey sausage was a bit dry inside but, for all I know, turkey sausage everywhere is dry. If it wasn't for these two minor things, I would have given a rating of 5 for the food because I liked everything else about the restaurant.

I suppose I should have told them about the toast and sausage because that would give them the opportunity to correct those 2 issues. I will tell the owner tomorrow, in a nice way.

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Bakehouse, The2453 Marine Drive, West Vancouver
Bakehouse cinnamon, er... apple pie
Submitted Monday, April 18, 2011 - 2:01pm [Take-out]

I had a luncheon of friends and bought an apple pie for dessert.

As soon as I cut the first slice, the gooey dark brown spice mixture flowed out from the bottom. By the look of this dark brown fluid, somebody must have dumped several teaspoons of it in the pie. My brave guests ventured to eat it but couldn't because all they could taste was cinnamon and it was dark brown ugly and unpleasantly untasty!

I looked for my receipt to return the pie but couldn't find it. I called The Bakehouse and the girl who answered the phone told me that they didn't give receipts unless asked for them. What? She told me that I could return it for a refund. Her attitude was so flippant as to be almost rude. Then I spoke with the baker who indignantly told me that she had never had a complaint before. I thought, who cares? You've got one now!

I have avoided The Bakehouse ever since a previous poor experience there.

After this, I will not return other than to return their cinnamon pie.

By the way, the price is okay if you like cinnamon pie.

The service is flippant, bordering on rude.

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