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Eric DavisSurrey , BCSince February 19, 20122 Reviews
Average Rating
2 (2.1)
  • Food2 (2)
  • Service2.5 (2.5)
  • Value1.5 (1.5)
  • Ambiance2.5 (2.5)

Reviews

Displaying 1 - 2 of 2 Reviews Found
Cora's Breakfast & Lunch3025 Lougheed Highway, #390, Coquitlam
Delicious but not without issues
Submitted Saturday, February 18, 2012 - 7:42pm [Dine in]

The food was tasty but the ambience a little cafeteria like and quite expensive.

My wife went to the washroom to wash her hands and her return mentioned that there was no hot water. I also went to wash up before eating an noticed the same.

We both have experience in the food industry and know that shutting down on hot water is a common cost cutting measures by owners trying to save money.

I expressed my concerns through the company website only to have it diverted back to the franchise and told that it was looked into and that there were no issues noted.

I was in there last week and again couldn't help notice that there still wasn't any hot water. I let the tap run for about 2 minutes, still cold.

Although its a little pricey, I love the food I just wish that they would get their act together.

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  • Value
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Montana's Cookhouse20090 91A Avenue, Langley
Always out of items
Submitted Saturday, February 18, 2012 - 7:35pm [Dine in]

In the last three visits I've been here they have been out of one thing or another.

Visit 1
Staff: Sorry we are out of yorkshire puddings for the roast dinner
Me: Ok I will have the chicken dinner instead
Staff: We are out of chicken
Finally I ordered a meatloaf only to have the order screwed up

Visit 2
Staff: Sorry were out of Antojitos
Me: I will have a chicken dinner with a baked potato
Staff: Sorry we are out of baked potato
Me: I will have it with french fries
The order arrives with cold mashed potatoes instead

Visit 3
Staff: Sorry were out of Antojitos
Me: Ok then how about you remove the enticing advertisement for this item from the table top
I will have the chicken dinner, what no baked potato again?
Staff: not your lucky day I guess?
Me: Im not here to gamble Im here for dinner
Manager: Completely disinterested but hey I get another Sorry.

Visit 4:
NOT LIKELY

I don't know who is dong the food ordering at this place but they should be fired. This is a typical chain that spends more time apologizing for poor food and even worse service than concentrating on just doing it right.
Simply comping a customers food because of poor food quality or mistakes is just bad for business.

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  • Service
  • Value
  • Ambiance