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elite_bananaVancouverSince January 3, 20111 Review
Average Rating
2 (1.8)
  • Food2 (2)
  • Service1 (1)
  • Value2 (2)
  • Ambiance2 (2)

Reviews

Displaying 1 - 1 of 1 Reviews Found
Shabusen Yakiniku House755 Burrard St, #202, Vancouver
A big disappointment
Submitted Tuesday, January 4, 2011 - 12:10am [Dine in]

I made reservations for 8 for this place under my name.
I arrived at the place with half my group, the server asked for my name, crossed it off the list then led us to out table.

Less than a minute later, the manager asked us to move tables. So we moved.
15 minutes later the the manager asked me to clarify my name, to reduce any confusion. I answered him, then he walked away.

A few minutes later the second part of my group called me, told me that they have been seated and asked if I arrived. Seeing as I too have already arrived and seated at my table, I was confused.
Then I looked over at the table they we've been previously seated at. And there lo and behold, was the second part of the group. Apparantly the same server has also seated them under the same name under the same reservation. So the manager seated us at the same table, talked as if it was OUR fault for this mistake and didnt apologize.

It took forever for the orders to arrive. And it was difficult getting the waiters attention. The restaurant wasnt even packed.The only thing that was fast was getting the bill.
Later we ordered 3 orders of BBQ beef. But what we got was One beef, one chicken and one pork. The rest of the food was just mediocre.

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  • Service
  • Value
  • Ambiance