Oh yes, it's a little hole in the wall. No there isn't a lot of room. The whole place looks like somebody threw whatever junk they had in a building and called it a restaurant. Maybe that's the vibe they're trying for? Maybe not. At least I wasn't surprised, so I guess it is meant to be this way.
The menu looked decent, there was large & small for most entrees with the small coming in under $10, so that's a pretty happy thing. The portion sizes were acceptable, not huge. Huge if you're a vegetarian on a diet maybe. And no, we're not big people, not by a long shot. (Oh hey, by the way, guess what, jerk chicken is supposed to be stinkin' spicy, it would be a surprise if it were not, if you didn't know that, you probably aren't qualified to comment on the quality of this type of food). We had the ackee & saltfish, waffle, goat curry. Yum, yes, just not mind-blowingingly good. Spiciness was good, even for a wimp like me, it was not enough to suffer by, but pretty tasty.
Yes, the servers & owner especially was very warm and friendly. I don't know how much of his story was true, but I guess that's not important. It's entertaining.
The problem was the service was deadly slow. Took us over 1.5 hours to get out of there. Come on! Goat curry is pre-cooked. You just scoop it over the rice & call it a day. Nobody makes a stew to order because it would take far too long! (A note, we ended up with goat curry because the ox tail was out. Really? At the BEGINNING of the day????). By the time we left, sadly, THE OTHER HALF of our party was still there, because their rice & curry dishes had JUST come. They'll have been lingering for at least 2 hours. To add insult to injury, one of the party reported that the inside of his lamb curry bits was still cold. Okay, if we choose to linger for 2 hours, that's our business, but it shouldn't be because we're waiting for food.
Food is pretty good, yes, but not super special. (There are other Caribbean places in town besides The Reef, you know). The service is far too slow and that really did it in. It's indicative of something not quite right. Even if I were to take a hunk of stew out of the freezer on order, it wouldn't take an hour to warm it back up. No, would not return and no I would not recommend. Not unless you're immortal and have nothing better to do.