I've been there on three seperate occassions, and the quality seems to get worse everytime I go. Firstly, this isn't a bad location, nor is it that horrible in ambience or decor. It's a solid place for a restaurant, and the service, though lacking, wasn't all that horrible.
On all three occassions I have been there, we ordered from the All You Can Eat menu. Their selection is okay, and there's nothing wrong with it. My beef (pardon the pun there) is with their food. I'm a fan of sashimi, but I found myself feeling hesitant about eating theirs. The first serving was ice cold, and then as we ordered more (we were a rather large party) it began coming in frozen. In fact, I had to literally place it down on the plate, and let it THAW. I am not kidding here, the pieces were even stuck together. It seems to me that they cut the fish into portions and serving plate when it first comes in, then freeze it (at least I hope that's the order they do it in). Unfortunately this is an upset in terms of quality. Speaking of quality, at one visit I found myself picking bones out of my salmon sashimi. My personal best is a total of 5 pieces of bones on my plate. Consideration should be taken into properly preparing their sashimi, and not freezing it.
With more on freezing their food, the same procedure seems to be done with their beef sashimi. For those of you that do not know, beef sashimi is beef with the outside is cooked just a little bit, and inside raw, it is then diced and served. Our's was frozen, and stuck together. In fact, one of the plates it came on even had frozen pieces of ice from their freezer on the plate. I don't know the specifics of the health codes in regards to re-freezing food, but that is sketchy to say the least. And it tasted bland to boot.
The service? It was okay, considering it was full and there were many orders being slung at the poor servers. They managed to get every order in, and people were satisfied. The servers have a good system of transferring orders to the kitchen, and the food arrives on time. That is if you manage to get ahold of them. Given the context of when I did have the chance to eat there, I can't exactly say service is to be expected on all 5 stars. Nevertheless the experience left me wanting more, hence the two stars.
Other than that, I have had no food poisoning or anything despite their questionable food preparations. My main problem was with their sashimi. Other than that the various other foods they provide are good and satisfactory. I just don't find myself looking at their price and saying this was worth it though. Wouldn't recommend.