My review title basically summarizes our experience at Pho Hoa (Kingwasy & Denbigh). I frequented various Pho Hoa franchises in the past (Canada & USA). Overall, their Burnaby location is, by far, BOTTOM of the BARREL when it comes to their quality of food, service, ambience and value.
Our servers were a bunch of imbeciles who cared less about providing a quality service to their customers. They ignored us multiple times and failed to provide us with the proper food in timely manner. My wife was so pissed she gave them pretty loud lashing about the crappy service, along with no tip.
For Vietnamese food, their food was pretty lackluster. My Beef & Tendon soup tasted like mush out of a ghetto. Even the stock failed to invigorate my senses. In addition, our table was very dirty and look unclean.
Even the ambiance looked worn out and very, very old. The entire place needs a serious POWER WASH. I am surprised this place passed Health Inspection.
Stay away from this DUMP! There are better Vietnamese establishments within the vicinity. And they also treat their customers a lot better.