Lesson learned the hard way: always read reviews before checking out recommended restaurants.
My friend and I tried Foundation twice -- like most folks, on recommendation of their nachos and with a gift certificate in hand. The first time, we went for lunch and of course weren't able to get them. We opted for sandwiches and soup instead. (Note: if you ask for a soup-and-salad combo, they'll just plain tell you it doesn't exist, rather than compromising.) My sandwich was excellent, but my friend found the soup a little too-much-of-the-same-thing. The service was horrendous -- after waiting at the 'please wait to be seated' sign our waitress waved a hand and told us 'go sit wherever' and then proceeded to ignore us for about a half an hour, despite the relatively emptiness of the restaurant. Overall, I think it took us about an hour between stepping in the door before our food got to us -- and this, for a simple bowl of soup and open face sandwich. The building was freezing and dark inside, as though they couldn't be bothered to provide those amenities, and the bathroom, when I visited, was pretty scungy.
Despite this, we discovered that nachos were served around 4:30, so we vowed to come back and brave the extremely poor service a second time, coats and gloves at hand. This second time we arrived at around 4:20, hopeful and a bit early. Our new server was (we thought) a little better in that he pointed out a specific table to sit at. He gave us the lunch menus. The ones without nachos. "Oh, it's getting on to 4:30, aren't you serving them yet?" I asked.
"Nachos come out at 4:30," he replied.
"Would it be possible to get the menu in any case?" I wondered, knowing full well that with the wait time we'd had on our last visit, it would be long after 4:30 when we'd finally be served.
He replied with a simple, smug sounding, "Nope." He seemed as though he were enjoying thwarting us.
We got up and left. I'm usually an extremely patient and optimistic diner, but this was just too much. Even if you have heard about their nachos, I'd suggest avoiding this place regardless. The servers are piss poor examples of the industry they work in and, though the food itself isn't bad and the scenery is indeed quirky, the servers do such a bad job that I'll be warning anyone and everyone who brings it up not to even think about going.
Foundation: Shame on you.