Terrible food Terrible service Terrible management
Submitted Sunday, July 31, 2011 - 10:10am [Take-out]
Ordering pizza for dinner is not complicated, its a quick and easy meal that many people enjoy. I ordered 2 pizzas for pick up from Haywoods Grill. I was told it would be ready in 45 minutes. Really?! 45 minutes to make me a pizza? I would understand if it was deliverd but I am picking it up. None the less I agreed and waited 45 minutes...I then go pick up my pizza, guess what...its not ready! wait 10 more minutes. 5 minutes short of an hour to make a pizza. I take my 2 pizzas home, open the box and just as a previous time the pizza dough was not cooked. Not only was it not cooked, there was no yeast in the dough.Its like chewing on rubber. Frustrated that this happened to me for the second time(not going to get started on the first time) I take them back and explain that this is the second time this has happened. They blame it on "a new cook." They tell me they can make me 2 new pizzas and compensate me. I say I will wait there for them...still took 40 min for the other pizzas, almost 2 hours waiting for 2 pizzas for pick up. No management around at all! When I recieve my other 2 pizzas I ask how I am going to be compensated, they tell me I wont be. I file a complaint with the companys website, to the owner/manager and recieve no reply. The pizza was disgusting and I will never order from there again.
Was this review helpful? 27 / 54 users found this review helpful.