Submitted Friday, October 3, 2008 - 11:49pm [Dine in]
If you have lots of time on your hands and a tremendous amount of patience then Nyala African Cuisine is the restaurant for you.
A lot of care and attention must be put into the preparation of their food because appetizers were served 45 minutes after they were ordered and the main courses came another hour later.
At no time did anyone attempt to explain why there was such a delay or even apologize for it.
I spoke to the host/manager/owner about the service afterwards and found him very defensive. He asked how I found the food. I told him that it was "fine" and he said that he can only be responsible for the food and nothing else. Basically, he was blaming me and other patrons for eating there and creating this problem for him. His idea of making it up to me was to give me complimentary tea with my dessert.
The food was simple but nothing spectacular. I did see another table send back chicken because it was raw.
This was my worst dining experience ever and just so you understand how bad it was, it occured more than 6 months ago and I still can't get it out of my mind.
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