Submitted Friday, April 24, 2015 - 8:39pm [Dine in]
Really poor service! Was sitting for 15 minutes before we even got water. Waitress was rude, menu was soooo poor, left after 25 min with no order taken & just water on the table & a snarl from server. Sad!! Used to love the place, will never go back. :(
Was this review helpful? 11 / 21 users found this review helpful.
Submitted Sunday, August 26, 2012 - 2:18am [Dine in]
I have tried the Longhorn Saloon every time we come to Whistler because it is in a good location & handy when my boys get down off the hill. However I am always disappointed. The service is the worse in Whistler & that is hard to do as I find the Whistler service is the worst of all vacation spots. At the longhorn you can expect to wait at least 15-20 min for your order to be taken even if it is not busy. I have waited up to 30 minutes just for a soft drink. The food is very hit & miss but usually miss. It is usually cold & takes a long time to get. The food is expensive ( cost me $100 for 1 adult & 3 kids, no alcohol). The ambiance is ok but dirty. They have good music but if u want service, value or good food this is not the place to go. It seems that because of the great location people go there anyway so the staff don't care if you are happy with the experience and do not make an effort to provide good service or food. I am now done trying to give them another chance & will not go back there again. Too bad because it is a great spot to sit & watch your kids bike .
Was this review helpful? 13 / 23 users found this review helpful.