My principal reason for returning to Victoria
Submitted Saturday, September 24, 2011 - 10:05pm [Dine in]
Between my last visit and my most recent one (I am in the area only very rarely) Zambri's moved from a strip mall to a gorgeously outfitted location at Yates and Blanshard. While I missed waiting for a table while watching the food prep madness this visit was passably wonderful. Friendly and attentive staff, nice open ambiance, un-pretentious menu and wine list, and that beautiful food. All three of us dining swore we had to find more excuses to what for us is a distant city just to get to Zambri's.
My only concern - remember Food, Value, Ambiance, all wonderful - is the reluctance to take reservations. Guys, having survived the New York and restaurant scenes on both sides of the pass-through, I say put aside 25% of your tables a night for reservation. Cater to those who have time and those on a tighter schedule or who feel that "no reservations allowed" is the very epitome of pretension.
Wait staff do need training
Submitted Saturday, February 27, 2010 - 9:24pm [Dine in]
It was very frustrating to go to a restaurant, highly recommended by colleagues in the industry, and to be served very good food by staff who seemed unaware of basic service ideas.
Our before dinner martinis arrived after our first courses; our wine only arrived after a third request while we were a third of the way through our entrees; and no explanation or small apology was ever offered.
While we did think the risotto, in particular, creative and excellent, all the good food in the world has a difficult time competing with wait staff who fail to remember and fill orders, and who pace course (and drink) delivery so poorly.