I suppose the sparse, empty tables should have been our first indication to NOT go in, however, we were starving and just wanted to sit down. Let me just say our experience there was unpleasant from start to finish.

Here's how it went:

- Came in, sat down, waiting about 10 minutes to be acknowledged.
- Finally got menus and water
- The menu was generic, no signature or unique dishes.
- Waited about 20 minutes for server to take our order.
- Waited about half an hour for our food to show up!!!!!!
- Had to sit and listen to some people who clearly seemed to be regulars sit at the bar swearing and yelling.
- The food was mediocre at best. (NOT worth the wait)
- Waited and waited for server to clear the table. When she finally did, we asked for our bill.
- Oh yes, waited about 20 mins for that TOO. We asked the server for the bill AGAIN and got "Oh just the bill for you then?". Seriously? We've been sitting here at the table, no food, no drinks, nothing - what did you think we were doing??!!

Anyhow, I'm horrified that I even LEFT a tip let alone paid for this experience. I could see other patrons in the bar were equally as frustrated. Two women were sitting and waiting and had to ASK for their beers and menus. I am new to New West and I can safely say I will never go back - not even to have a few beers.