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DCTALTorontoSince July 19, 20152 Reviews
Average Rating
1 (1)
  • Food1 (1)
  • Service1 (1)
  • Value1 (1)
  • Ambiance1 (1)

Reviews

Displaying 1 - 2 of 2 Reviews Found
Made in China Hot Pot Restaurant505 Highway 7 E, #68-69, Markham
Terrible customer service will not be returning
Submitted Saturday, July 18, 2015 - 7:29pm [Dine in]

We went to Made in China Hot pot (Scarborough) on Saturday July 18. 2015. This location had terrible service. The server's were very rude and kept ignoring when we asked for something. They would walk right pass us during the entire time that we were asking for assistance. When it came to the cheque they charged us a service fee of $8 for 4 people even though we weren't made aware of this prior to the meal. We have been to this restaurant location before and there was never a service charge for four people. But when we asked about it the server said that it was a new thing that started last week. When we asked them if something was wrong due to the looks they were giving us they said it's because they were making sure we didn't need anything. Then we called them about an hour later that's when they said "we don't charge service charge for four people". I'm very disappointed in the service.

Sincerely,
A disappointed customer will not be returning and reviews will be posted.

  • Food
  • Service
  • Value
  • Ambiance
Made In China Hot Pot Restaurant3280 Midland Avenue, Scarborough
Extremely dissappointed Customer will not be returning!!!
Submitted Saturday, July 18, 2015 - 7:13pm [Dine in]

We went to Made in China Hot pot (Scarborough) on Saturday July 18. 2015. This location had terrible service. The server's were very rude and kept ignoring when we asked for something. They would walk right pass us during the entire time that we were asking for assistance. When it came to the cheque they charged us a service fee of $8 for 4 people even though we weren't made aware of this prior to the meal. We have been to this restaurant location before and there was never a service charge for four people. But when we asked about it the server said that it was a new thing that started last week. When we asked them if something was wrong due to the looks they were giving us they said it's because they were making sure we didn't need anything. Then we called them about an hour later that's when they said "we don't charge service charge for four people". I'm very disappointed in the service.

Sincerely,
A disappointed customer will not be returning

  • Food
  • Service
  • Value
  • Ambiance