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daisickloVancouverValue creation is the key. Since March 4, 200923 Reviews
Average Rating
3 (3)
  • Food3.5 (3.3)
  • Service2.5 (2.7)
  • Value3 (3)
  • Ambiance3 (3.1)

Reviews

Displaying 1 - 20 of 23 Reviews Found
Closed
Avenue Grill, The2114 W 41st Avenue, Vancouver
Solid brunch
Submitted Sunday, March 18, 2012 - 6:33pm [Dine in]

Had the eggs west coast with smoked salmon eggs benedict on a croissant. Very nicely done. Croissant was surprisingly fresh and the hollandaise sauce was not overpowering.

The blueberry pancake on the other hand, was a bit of a miss. In terms of value, $12.95 for 3 pancakes only was a bit much, although the quality was very good and the blueberries serving was generous. However, one of the 3 pancakes was overdone and was on the dark side, especially when compared to the other 2 on the plate. We mentioned this to the waitress and she basically didn't do anything except to say yeah, it's like that because of the blueberries. (But why were the other 2 done properly??). We tried another waitress and she handled it much better by offering to replace it. Although the redone piece was perfect, it did cost us extra waiting time as a result.

Might return to try other entrees that looked pretty good.

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Earls303 Marine Drive, West Vancouver
Food served right
Submitted Sunday, March 18, 2012 - 6:26pm [Dine in]

Had a pretty good experience here with the family. Were seated immediately despite being a Friday night. They were almost full.

Server was very attentive from the beginning, and friendly throughout. Started with hot wings appy. Very nice taste with a dipping sauce that was beyond your typical blue cheese.

For entrees, we had burgers, soup and salad, chicken tenders, and the blackened NY striploin at the recommendation of the sous chef. All were perfectly done. The steak was blackened but not burnt like other steak houses I've tried. The challenge was to serve a medium rare steak at a reasonably hot temperature, and the chef did not disappoint. Just blackened enough outside, just juicy and tender enough inside. Oh, and the "potato salad" was actually an upscaled roasted potato with bacon bits. Very nicely done.

The burgers? Well, I've been eating Earl's burgers since they opened on W4th in Vancouver in the 80s. It's as good as ever. And of course, their signature clam chowder never fails.

Finished off with a birthday celebration with their chocoate sundae and chocolate lava cake. Both were very good but the latter was to die for! It just melts in your mouth. And volume was very reasonable too.

A great experience all in all!

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Benkei Ramen545 West Broadway, Vancouver
Consistent service and product
Submitted Tuesday, November 23, 2010 - 5:38pm [Dine in]

Benke has now become a fast growing franchise. They will continue to open new branches including one in Richmond.

The product is good though not the best. But for the price, it's reasonable. Go for the sumo size (50% more noodle) if you're hungry. Tip: You can have double sumo size. So for a buck more, you can pretty well double the amount of ramen, which is a very very good deal.

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Pied-a-Terre3369 Cambie Street, Vancouver
Best meal in town for the value
Submitted Tuesday, November 23, 2010 - 5:33pm [Dine in]

First impression. We arrived shortly after our arrival time but still had to wait. But, that's a good thing as it tells us that this place is popular. The wait wasn't overly long, and the waitress made a mental note that we were a couple and explained that a window table is available if we wait just another couple of minutes. We gladly said we'll wait.

Let's jump to the food. EXCELLEEEENT. Everything from the French bread in the beginning to the dessert in the end was really, really good. I do confess that I don't know much about French cuisine but I often simply ask whether I like it, and this time, I liked them all.

The seared scallop tasted fresh. For entree we had the duck breast with duck confit, and veal medallions. Both were very tasty and not salty at all, which is important because we could then taste the wine in the sauce. The portions were generous, and the warm salads that were part of the entree were superb.

We finished with a creme brulee with candied pecan nuts on top, and cognac soaked prunes in the bottom. Apparently it won an award for best dessert, and we could see why. And again, the portion was good enough for two. Even the French dark roast coffee was good.

Prices were very reasonable at mid to high 20s for entrees. The only advice we have is make reservations. There are only 30 seats and it's not hard to fill up the place. The only bummer is that they open for lunch only on Fridays. But the interesting part about that is that they don't have a set menu for lunch, because that depends on what is fresh and available on that day!

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Closed
William Tell, The765 Beatty Street, Vancouver
P.S. to Getting worse....and worse
Submitted Monday, November 8, 2010 - 3:29pm [Dine in]

At the insistence of a family member, we went back for the third year in a row for a family celebration. I didn't enjoy the first two visits and didn't expect much the third time....and I was right.

For appy, I ordered a Pacific trio (at $15.50), described as "Cold poached wild Tiger prawn with a pickled cucumber salad. Spicy wild BC salmon tartare with gaufreutte potato crisps and Baja scallop seviche". The ONE prawn sliced in half was tasty, the salmon tartare (probably the size of an egg) was fine but you would have to develop a taste for tartare, but the scallop was definitely a disappointment. Two (maybe 3??) VERY thinly slices of no more than 2mm each (note: not pieces). Taste wise passable but price wise, it was a bit rich.

Main entree of rack of lamb was fine although the last of four pieces was a bit burnt at the edge. Dessert was cherries cooked in liqueur with ice cream which was probably best part of the meal.

What was more disappointing was the service. First, we requested the private room in the back which we enjoyed the past two years. But this time the hostess who took the reservation said we have to spend a minimum of $1000 to use the room. So we ended up in the main dining room. We noted that the private room was not occupied at all throughout our dinner that night. And the main dining room had five tables at any given time. So why the fuss?

Then there was the irritating waiter. First, when we asked to take a group photo for us, he counted 123 in Japanese....when we're Chinese. Not that we have anything against Japanese but why bother?

When he came to gather up the utensils to prepare for another set of knives and forks, for some reason he took by bread plate (but no one else's). I was puzzled, not just because I was just about to enjoy the bread, but why he just took mine. So I asked him whether there was a special reason for taking my plate away. With no apology, he said he'll bring it back, at which time he explained that it was to make more room for my entree. A: When the entree arrived, I didn't think I needed more space as the entree plate was not huge. B: Don't make up BS stories. Just apologize, and bring the bloody plate back.

But I've learned my lesson. Next time I'll insist on a better place. Period.

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Fatburger255 W Broadway, Vancouver
Nice surprise
Submitted Monday, August 30, 2010 - 10:41pm [Dine in]

Thought it was a fast food joint but instead we walked into a pretty clean half sit down/half take out burger place. Go on Tuesday and the King burger is a decent deal at $5.99. Fries were great (the ones with skin on).

But the main surprise was how attentive the service was. The lady who took our order was very patient with me, as I had many questions being a first time customer. We all thought the burger was better than V's. Good value.

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Pajo's Fish & Chips3500 Bayview Street, Richmond
Good fun.
Submitted Monday, August 30, 2010 - 10:33pm [Dine in]

I'm not a real fish n chips fan given their prices these days, but to end a trip to the Steveston wharf with a walk to Pajo's is always a joy. I tried the Garry Point Park location today and I have to say this one near the wharf is much better. The fries today wasn't hot or fresh, and the fish wasn't as hot neither. However, the fish (cod) was still solid.

Service is friendly and they are generous with the tartar sauce if you ask for more.

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Chop10251 St Edwards Dr, Richmond
Food/Value depends, and Service could improve
Submitted Monday, August 30, 2010 - 10:27pm [Dine in]

Great ambiance and the concept is good. But location being near the airport on a highway makes it a challenge for people driving by. Food quality varied depending on what you ordered. The pork chop was a very pleasant surprise. Good volume and taste. Burger was nothing extraordinary but fine. Green salad was very boring for a place like that.

Main disappointment would be service. Something's missing. Staff just not attentive enough. Not enough anticipation or empathy.

Overall not bad and lots of potential to improve.

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Keg Steakhouse & Bar, The1121 Alberni Street, Vancouver
The food saved the day for them
Submitted Wednesday, April 21, 2010 - 12:45pm [Dine in]

After having a very positive experience at Keg's Yaletown location, we decided to try the Thurlow one. Unfortunately, from the beginning, a few flaws in service left a bad aftertaste with us.

1. We reserved a table for 7, but seeing that we have two young children, the hostess placed us in a table for 6, putting four on one side with a long bench seat, and three in single chairs on the other. The bench is fine, but the table itself was not quite adequete for four to dine on. So we felt cramped.

2. The server never smiled throughout the entire night. No enthusiasm, and appeared rather impatient at times. When we were served the salad, I asked him if I could request to have my steak done Chicago style, and he said he'll have to check although he thinks the kitchen has started cooking it already. My mind is thinking, I was just served the salad, which would take me 10-15 minutes to finish, and they're cooking my steak already (which was to be medium rare and therefore should not take a long time to prepare)?

3. When a different server brought our entrees to the table, he dropped a crab leg onto the table with the meat touching the table surface. He put the leg back onto the plate, and proceeded to serve it. I looked at him and said didn't that fall off the plate, and told him to replace it immediately. He agreed, but instead of just taking that one leg to the kitchen, he took the whole plate along with the steak. The sous chef himself then brought the plate back a couple of minutes later and said the crab leg will follow soon. This caused the steak to cool over time.

4. At the end, when my father asked for the bill as our server was clearing up our table, he said "Yeah, yeah, I know. I'm getting it. I'm just gonna take your plates away first". What's wrong with simply saying "Yes, right away"?

While it was not disastrous and I've had worse service, we were disappointed as this was in sharp contrast to our experience at the Yaletown location.

Another negative about Thurlow location is the noise level, which may be due to its low ceiling.

As the title suggests, if it wasn't for the food, the evening would have been a dull one.

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Kwong Chow Congee & Noodle House3163 Main Street, Vancouver
VERY Poor service AND mediocre food
Submitted Tuesday, March 2, 2010 - 3:32pm [Dine in]

It's been a long while since I went there but a recent review prompted me to register these comments.

My decision to NEVER go there again was the result of more than a few incidents, but here are the last two.

1. I ordered takeout and they missed one wonton noodle, which I didn't discover until I got home. I called and the lady says they'll just make it up by giving me a free one next time I visit. I hung up and then wondered how they are going to know that it was me when I ask them next. I also wondered how many times this has happened to me at this place, as this was not the first time.

2. So when I went to "claim" my noodle, I was greeted with much rudeness. It was before 5:30pm. There were THREE tables occupied with 2 or 3 customers at each. I chose a larger round table for four for myself as I have some reading material to spread out. The waitress yelled at me and told me to sit at the table for 2. I explained why I needed the larger table and she grumpily acknowledged it but walked away without a word. I then waited, and waited, and waited, for someone to come back to take the order, but no one did. I got up to walk out, and the cashier saw me but never bothered to ask me why I'm leaving.

This tells me they don't CARE. That's good enough a reason for me to never return. Oh, and the food, as pointed but many reviews here, is just mediocre. No worse or better than most of your average wonton joint.

One last thing....don't forget they also had a late night shooting there a few years back. Scared? You should be.

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Zakkushi Charcoal Grill4075 Main Street, Vancouver
What a drop
Submitted Tuesday, November 24, 2009 - 2:06pm [Dine in]

Second trip there was a BIG disappointment. Service went downhill bigtime. Service was slow. Waitress forgot some of our order. Other dishes came with incomplete portions. Had to chase the waitress who was very absentminded.

And most important of all, the food didn't taste the same. The charcoal taste is gone. Food was not hot.

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No. 1 Shanghai Cuisine4200 No. 3 Rd., #120, Richmond
DON'T go there!
Submitted Monday, October 19, 2009 - 12:55am [Dine in]

We went here because of a "free xiao long bao scratch coupon" found in a Chinese newspaper.

We ordered our food, and everything came in a timely fashion. Food was very good and portions were not bad. Prices were higher but not out of line, although the xiao long bao was indecently expensive at $5.50 for six (compared to $3.95 to $4.50 at most comparable restaurants.) We didn't think much of it due to the coupon.

But then that's where the trouble started. We presented the coupone when the bill came. The staff said we were supposed to present the coupon when ordering, and they quickly pointed out that it was in the fine print. I asked what is the difference between before and after the order, and they couldn't give me an answer. Is the service going to be different? Or the food? What? Give me something! But they couldn't. For a lousy $5.50, they were doing well at pissing off a good customer. Before I know it, three staff members surrounded me saying I shouldn't have read the fine print (when there are many words on the coupon).

I gave up and took out my Visa card, but that's when the second issue came up. They wouldn't accept visa for any order under $50! What?! I know this is not an uncommon practice but the minimum is usually $10, maybe $20, but $50???

I may be wrong but this is supposed to be illegal, or at least a violation to the credit card agreement. I googled and found this:

"According to the agreement signed between a merchant and Visa or Mastercard, the merchant cannot have a “minimum charge” policy. You might have seen signs posted in bars and take-out restaurants saying “$10 minimum charge for credit cards”. This is a blatant violation of the merchant agreement; click here to learn how to report merchants who violate this rule to Visa, Mastercard and American Express."

So I can only say that these people are unethical, cheap, and just don't know how to do good business. DON'T go there!

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Pajo's Fish & Chips12011 7th Ave, Richmond
Better than I thought
Submitted Saturday, September 26, 2009 - 7:02pm [Dine in]

After 8 years' absence, went back to try it. It was a sunny Sat afternoon, perfect for walking along the dockside. Reached Pajo's at the end after passing by all the other restaurants at the dock that had long line ups. Compared to Pajo's, those other restaurants' prices were higher by 10-15%. Line up at Pajo's was about 12 customers long, but it took us maybe 3-5 minutes to get to the front. The order took 5-7 minutes so it wasn't as long a wait as I had anticipated.
The more important question is "How's the food?" Both the fish and the fries were tasty. The only thing may be the size of the fish. Otherwise, enjoyed the surroundings. Gorgeous day with the sunshine. Can't complain.
Was the value there? Depends on what you're looking for. I know I can pay the same money and sit in a nice, clean restaurant and be served by someone. But we were looking for a comfortable place with little hassle, and Pajo's did the job.

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Rocky Mountain Flatbread Co.1876 West 1st Avenue, Vancouver
Solid throughout but not quite outstanding
Submitted Tuesday, July 28, 2009 - 5:53pm [Dine in]

We had a pizza and a pasta, both listed as specials. The pizza, as expected, was very good. Tasty, hot, and not very heavy. The pasta, however, was a bit overcooked. The bread that came with it was a bit bland, and with not much sauce from the pasta to dip it in, I could only eat half of it and gave up.
The pizza took quite a while to be served but I appreciate that good food takes time. The waitress did apologize for the wait. All in all, a good experience.

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Closed
Rocky Mountain Flatbread Co.1255 Lynn Valley Road, North Vancouver
Solid but missing something....
Submitted Tuesday, July 28, 2009 - 5:49pm [Dine in]

Taste was really good. I appreciate that the ingredient being mostly organic can be pricey but when you also skimp on the topping then it makes a difference in terms of value. e.g. There are only 8 pieces of tomatoes on the pizza that was cut into 8 slices.
The N Van location's second floor would be a great place for a birthday party with four tables and lots of space. They even have two large TVs up there which may be available for playing videos?
Staff was courteous and attentive. We had a dog tied outside and she offered to bring a bowl of water out for him, which was done within minutes.
The only one disappointment was they don't accept the entertainment coupon that is good for the other location in Kits.

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Zipang Sushi3710 Main Street, Vancouver
Value is there.
Submitted Wednesday, May 27, 2009 - 3:37pm [Dine in]

I've tried their takoyaki at the Richmond night market, and have been wanting to try out the restaurant itself. When we arrived at 5:45 on a Tuesday, it was already filling up and late arrivals were made to wait.

We ordered the usual sushi and tempura. They weren't bad at all but not great neither. As the title suggested, value is there as they were priced accordingly. ie not overly expensive or cheap.

Service was inconsistent depending on the waitress. One kept forgeting to bring us an extra bowl despite several reminders. The decor certainly offered no ambience. The chairs were high school classroom materials, and the tables' height were uneven. (We had a party of 6 and so they put two tables together).

All in all it was good and I may return, but it wasn't what I'd expected, especially seeing all the people waiting for their tables outside.

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Closed
Cannery Seafood House, The2205 Commissioner Street, Vancouver
Consistent top service
Submitted Monday, March 30, 2009 - 2:18pm [Dine in]

For years, we had been celebrating our anniversary and other special occasions at the Cannery. Each time we inform them of our special occasion at time of making the reservation, we would arrive fully expecting a special daily menu printed with our names on it to mark our celebration. If you ask, the staff gladly brings a huge helium ballon and tie it to your chair. They always try to do something special, be it a comp dessert, or special greeting from the chef, or, as they did this time, a window table (which was a challenge because we arrived at 6:30, in the middle of the first round of diners who came at 6pm.

The ambiance is great and very hard to copy for its competitors. We specifically requested that they airlift the entire structure to their new location in 2010.

Another job well done!

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Caffe Artigiano763 Hornby Street, Vancouver
Arrogance doesn't sell
Submitted Monday, March 30, 2009 - 1:01pm [Dine in]

(Please note that this is for an experience from a couple of years back.)

I bought their signature latte which I had enjoyed on a weekly basis for several months, all of which had been excellent.

This time, I ordered a small latte take out, and when I entered my car parked only half a block down, I took a sip. It felt warm and definitely not hot. I took another sip and then asked my wife to try it to see if she thinks it's cool too, and she concurred.

I walked back to the store and took it directly to the person at the espresso machine. With no smile or apology, he took the cup back and began making another one for me....and here's where the problem started.

He told me that next time not to bring it back with the cup half full. My reaction is:
1. Excuse me, you provided me with an inferior product, and I took the time to come back to let you know. The least you can do is thank me and make me another one.
2. He indirectly accused me of trying to get more than I deserve by drinking half the cup and get another full cup. The only reason why it was half full is exactly because it was cool, otherwise I would have burned my tongue trying to drink up half a cup within half a block.
3. On my way out, I stopped by the counter and told the lady who originally took my order that she should tell the manager about the bad service I received. Then the most unprofessional thing happened. The person who made the latte shouted back across the counter and across the restaurant that HE was the manager. What arrogance!!! I placed my latte on the counter and told the lady that they have just lost my business.

The lesson here for them is that a good product doesn't allow one to become arrogant. And the marketing lesson here is that when you have a good product, others will copy. Since then, I have found many that serve a latte that is just as good if not better.

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Torarenbo8191 Park Rd, Richmond
Fine food. Fine price. Fine service.
Submitted Tuesday, March 3, 2009 - 11:35pm [Dine in]

Consistency is the key to a successful restaurant, and Torarenbo does it well. The rating above is pretty well the same each time we go, and we've going once a month for the past 12 months.
Best value: mango California roll. Consistently good. Never made ahead of time (despite being one of the most popular items). At less than $7, value is excellent as other places charge $10+.
Other items to recommend include chicken karaage, prawn tempura, and negitoro temaki.

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Diva at The Met645 Howe Street, Vancouver
Service is everything...and they blew it.
Submitted Tuesday, March 3, 2009 - 11:32pm [Dine in]

Having dined there before and had a good experience, I returned there with business clients. First, the food was great as usual. Everything you hear in reviews is true, they are good.
Unfortunately the services added a sour note. First, our guest waited at the front for nearly 5 minutes before someone greeted him to lead him to our table.
Second, our waiter was cold and well, somewhat unprofessional. I asked for tap water, and he simply refused to serve it to me. He implicitly suggested that I wait for my guests to see if they would prefer bottled water, which they did. But I never asked for Pelligrino and yet he kept pouring it for me. I finally asked where my tap water is and he never brought it. At one time, he even had the nerve to place his hand on my shoulder while pouring water for my guest. I looked up at him and he just looked back. He knew I knew that he did that on purpose.
Despite the fine cuisine, I will be hesitant to return there. They all came across a tad arrogant.

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