Submitted Tuesday, August 7, 2012 - 2:38pm [Dine in]
I've been to Slickity a few times after it reopened the first time and haven't been back since. I think the atmosphere and the spirit of the place is pretty unique but food-wise it doesn't quite justify the attention it gets. Just go there on a weekend morning and see if you're not bunched up at the door with other eager diners.
Menu items sound very promising on paper but 3/3 times it has come our table lukewarm. This makes a big difference. On our last visit the server working the counter seemed to begrudge us wanting change from our bill, assuming that we'd leave it all as a tip. I really dislike it when servers do this. Give the customer back exactly what he's owed, let him decide what the tip amount will be.
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Solid Shanghai cuisine ruined by aloof, borderline rude service
Submitted Tuesday, August 7, 2012 - 11:49am [Dine in]
I want to address the service in this restaurant right off the bat. There was a disturbing lack of hospitality. This is endemic to many asian cuisine restaurants in town and is often simply accepted as a fact of life. This place hits a new low bar. In my case we went for a BC Day lunch and experienced tasty, competently prepared food but thing that really bothered me was the utterly humourless service.
Nobody looked happy to be working there. The utmost minimum was done to make us feel welcome. The servers never smiled and one in particular was so cold and curt that I felt by the end of the meal that we must have done something to offend her. Perhaps our mere presence as customers was enough for do that! Dishes were dropped at our table with nary a word. They seemed to expect us to shift plates around on the table in order to make room for the next dish instead of, you know, actually doing it themselves. When we requested some leftovers to be packed away, the grumpy server practically snapped at my dad for taking too long to explain what he wanted. This is unacceptable.
Nobody thanked us when the bill was brought to our table. Nobody thanked us when we got up to leave.
Look, if I'm to believe in this day and age the restaurant biz is struggling like the rest of us, I'd like to see them stepping up a bit and at least pretending to make an effort at customer service.
The food is quite good and at fair prices. But we're in Richmond and there are a gaggle of other places that service great food at good prices and where you'll be at least given the time of day.
Was this review helpful? 14 / 19 users found this review helpful.